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August 16, 2024 at 1:10 am in reply to: I want to change the text on the password change screen. #28683
The Assurer
ModeratorHave you tried this?
https://simple-membership-plugin.com/simple-membership-documentation/#:~:text=for%20Member%20Account-,translation,-How%20to%20Translate
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これを試しましたか?
https://simple-membership-plugin.com/simple-membership-documentation/#:~:text=for%20Member%20Account-,translation,-How%20to%20TranslateAugust 16, 2024 at 1:02 am in reply to: How can I set only 2 or 3 Stripe SCA subscription payments? #28681The Assurer
ModeratorYou should be able to adjust the billing cycle details on Stripe…
https://docs.stripe.com/no-code/subscriptions#:~:text=Create%20a%20subscriptionThe Assurer
ModeratorSince the problem was not caught, due to the debug logs being turned off, and this is an infrequent event; the only way to “move this along,” is if you can deliberately recreate the event, so that we can tell via the debug logs, if anything is amiss.
August 14, 2024 at 2:53 pm in reply to: “Hide adminbar” needs to also set –wp-admin–admin-bar–position-offset to 0 #28668The Assurer
ModeratorWhat theme are you using?
Please follow this checklist, to ensure the issue isn’t with the theme you’re using.
https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/The Assurer
ModeratorDid you configure the API key details, as per the documentation?
https://simple-membership-plugin.com/sca-compliant-stripe-buy-now-button/Also, please ensure you are using the latest version of SWPM.
The Assurer
ModeratorPlease turn on the SWPM debug logs, so that we can have a better idea of what’s going on, when this happens again.
In the meantime, you could manually add the forementioned new member, just to move things along.
For the lifetime member button, are you using a Buy Now button?
August 10, 2024 at 1:15 am in reply to: Errors related to usernames are not fully compatible with responsive design. #28620The Assurer
ModeratorThe SWPM “Member names” are subject to the same restrictions as WordPress user names; which means non-Latin characters are not allowed. HOWEVER, if you search the WordPress plugin directory, there are a few plugins that will allow you to use non-Latin characters in the WordPress user name. These are considered “hacks” and are not guaranteed to work with SWPM.
The Assurer
Moderator…and sometimes it works even if it takes longer than usual to open the page, sometimes you have to click 2 times.
Where are you located and where is the server located?
Have you tried using a different computer?
The Assurer
ModeratorWhen I click either of the Stripe buttons on your website, I am immediately taken to the Stripe checkout page.
The Assurer
ModeratorPlease better describe what the issue is. When you say “Private Page” does that mean the contents are being incorrectly displayed to authorized members? Or are you referring to what is shown to unauthorized members?
The Assurer
ModeratorYou can’t use ACF. You must use the Simple Membership – Form Builder Addon
https://simple-membership-plugin.com/simple-membership-form-builder-addon/The Assurer
ModeratorThe Assurer
Moderatorfor 1 year from the date of purchase.
The Assurer
Moderator“It depends.”
As an admin, I keep getting logged out of Simple Membership, but not WP. So I have to log out of WP, then log in to SM more often than I would like.
If you are being logged out every time you close your browser, it is because your browser is erasing the SWPM login cookies. This kind of issue requires you tell the browser NOT to erase the cookies for your site, when the browser is closed. This kind of issue is something you can do for free.
Paid support would only be of use in this situation, if you want to change the 2 default login cookie lengths, AND YOU ARE CERTAIN your browser isn’t deleting the login cookies.
The Assurer
ModeratorIf you are referring to their hosting services; so long as the hosting package meets the minimum WordPress 6.6 requirements, yes it should. HOWEVER, if the hosting package involves a “shared server,” you may experience responsiveness issues; because the same server is being “timeshared” with many customers, dependent on how many customers packages are being hosted on the same server.
Hint: While we can’t comment directly on a provider’s service; try calling their customer support line, and asking some pre-sales questions😉 Also look into the r/SquareSpace subreddit to see if your expectations match what is others have experienced.
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