The Simple Membership plugin is a completely FREE and stable plugin. This plugin is being used on 40,000+ sites actively. If there is any bug, we will address it within a very reasonable time-frame.
We have good documentation for the plugin. We also try to provide some free support for the plugin via our support forum.
However, not all issues are easy to investigate and resolve. Different server configuration and plugin conflicts make the troubleshooting process very complicated and time consuming.
There will always be a small percentage of sites where our plugin conflicts with another plugin or theme or the particular server setup. We just can’t troubleshoot a site-specific conflict for free due to time constraint.
Few of our users have requested us to introduce an option to get guaranteed paid support for this plugin. So here is what we are offering:
- We will check your site and investigate the issue (related to an advertised feature of the plugin)
- We will find out the source of the issue and give you details on it
- Suggest and apply any necessary fix for it
- You also get 30 days of premium support
- The cost for this will be $39
- If an issue can’t be fixed, we won’t charge you anything (we will refund the transaction)
If the above sounds good to you, then do the following steps.
Get Premium Support
Step 1) To get started, do the following conflict test
First, do this plugin conflict test to check if the issue is related to a plugin conflict or not. Take note of the outcome of this step so you can give us information about it.
Step 2) Make a payment using the following buy button
Once you have done the plugin conflict test, you can make a payment using the following button.
Step 3) After the payment, fill in the following form and we will get in touch
You can expect to hear back from us within 24 – 48 hours. If you can’t wait that long, then this option won’t work for you. You should look for an alternative plugin that can offer faster response time.