The Simple Membership plugin is a completely FREE and stable plugin. This plugin is being used on 40,000+ sites actively. If there is any bug, we will address it within a very reasonable time-frame.
We have good documentation for the plugin. We also try to provide some free support for the plugin via our support forum.
However, not all issues are easy to investigate and resolve. Different server configuration and plugin conflicts make the troubleshooting process very complicated and time consuming.
There will always be a small percentage of sites where our plugin conflicts with another plugin or theme or the particular server setup. We just can’t troubleshoot a site-specific conflict for free due to time constraint.
Few of our users have requested us to introduce an option to get guaranteed paid support for this plugin. So here is what we are offering:
- A developer will check your site and investigate the issue (related to an advertised feature of the plugin)
- We will find out the source of the issue and give you details on it
- Apply any necessary fix for it
- You also get 30 days of premium support
- The cost for this will be $39
- If an issue can’t be fixed, we won’t charge you anything (we will refund the money)
If the above sounds good to you, get in touch with us by filling in the following form.
Get Premium Support
Step 1) To get started, make a payment using the following buy button
Step 2) After the payment, fill in the following form and we will get in touch
You can expect to hear back from us within 24 – 48 hours. If you can’t wait that long, then this option won’t work for you. You should look for an alternative plugin that can offer faster response time.