"Forgot password" translation ???

[mbrsolution]

@eric101, have you managed to solve your language issue?

Regards.

[Eric iStudio101]

I have replied to your message but my post is still awaiting moderation (#28565)…

[Eric iStudio101]

Hi Sir, no :'(

The “Username or email” seems already defined : https://imgur.com/a/LUAzAhN but I still see the english text. translation.

There are other texts not translated (error message in the sign-up form):
“No user found with that username or email.”
“Password field cannot be empty.”
I cannot find these sentences in the .PO files (unsing Loco Translate plugin)

https://imgur.com/a/Ycmqmg1

I have managed to change the translation “Nous Rejoindre” that I found in the 2nd french file (don’t know why there are 2 files for french – one with 499, and the other with 520 strings).

[mbrsolution]

Just to confirm with you, are you using the Form Builder addon by any chance?

There are other texts not translated (error message in the sign-up form):
“No user found with that username or email.”
“Password field cannot be empty.”
I cannot find these sentences in the .PO files (unsing Loco Translate plugin)

I can confirm those strings are translated in the Spanish po file.

I have managed to change the translation “Nous Rejoindre” that I found in the 2nd french file (don’t know why there are 2 files for french – one with 499, and the other with 520 strings).

Where are these files located? Can you provide the path?

If you are not using the Form Builder addon, you might like to reinstall the plugin. First disable and delete the plugin, then install and activate a new plugin. This sometimes corrects some small issues that can occur over time.

Let me know how you go.

Regards.

[Eric iStudio101]

are you using the Form Builder addon by any chance?
=> Yes. I have installed it.
(I have noticed there is no translation file attached to it – according to Loco Translate)

I can confirm those strings are translated in the Spanish po file.
=> I confirm too. But there are missing in the 2 French ones. Is there a way to add them?
The Spanish (Spain) file has 887 sentences! while the 2 french ones have 499 and 520 sentences.

Where are these files located? Can you provide the path?
=>
plugins/simple-membership/languages/simple-membership-fr_FR.po
languages/plugins/simple-membership-fr_FR.po

(the Spanish one is there :
plugins/simple-membership/languages/simple-membership-es_ES.po )

Is it possible that I define the missing translation with Loco Translate ?
How to proceed? Have those sentences never been translated in French??
Why I don’t see the translation for “Username or email” while there is one?

Many thanks for your support.

[The Assurer]

are you using the Form Builder addon by any chance?
=> Yes. I have installed it.

Because the Form Builder Addon is a “premium addon,” you are entitled to free premium addon support. Please create a Premium Addon Support ticket and a developer will contact you.
https://simple-membership-plugin.com/premium-addon-support/

[Eric iStudio101]

You mean all these untranslated sentences are only linked to this add-on?

I bought it more than one year ago. I recently got this feedback from the support for another point:

“It looks like the 1 year of support and updates for your purchase has expired. All paid addons come with 1 year of support and updates. If you need further assistance or updates for a paid addon, you can purchase an additional year of support.”

I have bought another paid add-on a couple of days ago : “Member Data Exporter Addon”
Can I get some support thanks to it?

[The Assurer]

for 1 year from the date of purchase.

[Author]

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