Membership Plugin

WordPress Membership Plugin

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The Assurer

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Viewing 15 posts - 541 through 555 (of 1,425 total)
← 1 2 3 … 36 37 38 … 93 94 95 →
  • Author
    Posts
  • November 19, 2023 at 2:09 am in reply to: Custom Roles Admin Dashboard Access Permission #27397
    The Assurer
    Moderator

    You can only assign dashboard access to the WP roles listed in the setting dropdown:
    https://simple-membership-plugin.com/providing-specific-wp-user-roles-access-plugins-admin-dashboard/

    November 19, 2023 at 2:05 am in reply to: French Language #27396
    The Assurer
    Moderator

    That was a typo… I meant SWPM.

    November 17, 2023 at 12:43 am in reply to: Error! Security check failed for membership level identifier validation. #27393
    The Assurer
    Moderator

    Please turn on the debug logs. You mentioned clearing your cache. What caching plugin are you using?

    Are you using the registration form of the core plugin or did you modify the registration form using the form builder addon?

    November 14, 2023 at 1:47 am in reply to: Two Factor Authentication addon #27391
    The Assurer
    Moderator

    Because that is a premium addon, you are entitled to receive premium addon support. Please open a support ticket, and a developer will contact you:
    https://simple-membership-plugin.com/premium-addon-support/

    November 12, 2023 at 11:44 pm in reply to: French Language #27385
    The Assurer
    Moderator

    Are you using the latest version of DWPM?

    November 12, 2023 at 11:31 pm in reply to: Updating failed when save [swpm_show_member_info column=”expiry_date”] #27384
    The Assurer
    Moderator

    What exactly do you mean by “on the backend” as opposed to the frontend? Can you provide any screenshots, of how you are using the shortcode and the resulting error; or lack of?

    November 10, 2023 at 10:52 pm in reply to: Members with shared email #27382
    The Assurer
    Moderator

    It is not possible, for members to share the same email address. The reason is that email addresses are used for the purpose of sending registration verifications and password resets. If multiple members shared the same email address, authentication issues would ensue.

    With THAT said, there are special cases in which having an N:1 member to email address might be justified; such as when a parent wants to maintain control over accounts used by their children. Under those circumstances, here is a Gmail trick that accomplishes the same goal…

    1. Create a Gmail account; Family@gmail.com
    2. for sites that require unique email addresses, register family members using Gmail aliases:
      Family+Mom@gmail.com
      Family+Child1@gmail.com
      family+Child2@gmail.com
      Etc.

    Any emails sent to different variations og Faimily@gmail.com will all end up in the same inbox. Use inbox filtering to route messages for the aliases to an appropriate folder.

    November 9, 2023 at 12:19 am in reply to: What does the CSV file generated by the Member Data Exporter contain? #27378
    The Assurer
    Moderator

    It contains everything contained in the sample CSV template file:
    https://simple-membership-plugin.com/wp-content/uploads/downloadables/swpm-member-list-csv.csv

    November 8, 2023 at 12:59 am in reply to: PayPal Smart Checkout Missing #27376
    The Assurer
    Moderator

    As of SWPM 4.2.8 we removed the option to create new Smart checkout buttons as it has been deprecated by PayPal. You can get the same functionality from the new PayPal checkout buttons that have been added to the plugin.
    – Note: All the existing paypal buttons will continue to work as usual. We have added the new PayPal buttons as per PayPal’s guidelines to make sure that in the future the plugin remains compatible with PayPal’s latest API.

    November 8, 2023 at 12:38 am in reply to: Open in new window not working for Stripe #27374
    The Assurer
    Moderator

    The developer will be notified.

    November 8, 2023 at 12:37 am in reply to: Payment received in Stripe but member not added #27373
    The Assurer
    Moderator

    Please turn on your SWPM debug logs. Without any debug logs, we’d only be guessing as to what the issue is. The page with the error message is not generated by SWPM; it is generated by Stripe. There was “something wrong” with the payment method used on Stripe; which could be any number of things; from bad or expired account numbers, to blocked cards. But since the error seems to have been issued by Stripe, it is between the purchaser and Stripe to resolve.

    November 5, 2023 at 12:43 am in reply to: Showing comments to anonymeous.. #27362
    The Assurer
    Moderator

    The issue is the granularity of page/content protection. Have you looked at maybe using forum software like bbPress, along with our bbPress integration addon?
    https://simple-membership-plugin.com/simple-membership-bbpress-forum-integration-addon/

    November 3, 2023 at 1:54 am in reply to: Address When Completing Registration #27357
    The Assurer
    Moderator

    The premium Form Builder addon will allow you to customize both the registration and profile forms. It will also allow you to make certain fields required or optional.

    However, it will not check the validity of certain fields. For instance, nothing will prevent a member from using “123 Main Street, Epcot Center, FL” as a home address.

    November 3, 2023 at 1:36 am in reply to: preventing search engine access #27356
    The Assurer
    Moderator

    SWPM is a tool, capable of doing many things; such as limiting content access to a limited set of members, when properly configured. With that said; please carefully read the documentation, to determine if the plugin is right for you:
    https://simple-membership-plugin.com/simple-membership-documentation/

    And because SWPM is open source code; we cannot make guarantees about the suitability of SWPM for any particular purpose.

    As for search engine scraping of your site; it comes down to the proper configuration of your site, and it is your responsibility to ensure the site is properly configured. You might consider hiring someone to audit or ensure the site performs as you expect it to.

    Regarding social platforms such as FB; outside of big data conspiracy theories, it comes down to how you set individual settings, which of course are your personal responsibility to configure.

    If you have a more specific question about anything in the documentation, please feel free to inquire.

    November 1, 2023 at 11:08 pm in reply to: critical error #27353
    The Assurer
    Moderator

    Without any debug logs; we’re kinda guessing. So…

    ➡️Please turn on the debug logs.

    ➡️Please make sure you have the latest plugin versions.

    ➡️Please perform this check, for conflicting plugins or themes:
    https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

    ➡️If the error occurs again, please check the debug logs.

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