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Hi, please let me know if you have read the following documentation regarding the Join Us page.
https://simple-membership-plugin.com/membership-join-us-page/
Kind regards.
Hi, thank you for reaching out to us. That feature is not currently available in our plugin. I have sent a message to the developers to investigate further your request.
Kind regards.
Hi, can you confirm you followed the instructions below?
https://simple-membership-plugin.com/sca-compliant-stripe-buy-now-button/
Once you have confirmed that you followed the instructions above and if you sill have issues with your emails, please check the following documentation.
https://simple-membership-plugin.com/forums/topic/email-sending-issue-on-your-site/
Let me know how you go.
Thank you.
Hi,
I recently started having an issue when manually updating a member’s membership level.
Are you trying to change a membership level for paid or free membership accounts?
We also have the following instructions for updating and or changing a membership level.
https://simple-membership-plugin.com/manual-button-to-allow-updating-changing-membership-level/
Let me know how you go.
Thank you.
Hi, emails work differently in sandbox mode. I recommend that you carry out a live test for email functionality instead of sandbox mode. Let me know how you go.
Kind regards.
Hi, do you have a cache system running in your server? Did you also cleared your browser cache? Are you using Cloudflare or something similar?
If the above does not help, you might like to try the following steps. These steps were published in wordpres.org forum for a different plugin but it was for the same error message.
1) Deactivate the plugin Simple Membership plugin.
2) Use the WordPress version to request a new password.
3) Follow the instructions to reset and create a new password.
4) Log in with the new password created.
5) Re-enable Simple Membership plugin again.
6) Carry out another test.Let me know how you go.
Kind regards.
Hi, please read the following documentation to integrate with our Stripe Payments plugin.
https://simple-membership-plugin.com/stripe-payments-plugin-integration-for-membership-payment/
Then once you have read and implemented the above integration, read the following documentation to apply a discount coupon.
https://s-plugins.com/creating-discount-coupons-using-the-stripe-payments-plugin/
Let me know how you go.
Kind regards.
Hi, there might be a conflict with a plugin or your theme. This could also be related to a cache issue in your site. Please carry out the following troubleshooting steps.
Let me know how you go.
Thank you.
Hi,
Check to make sure you have the correct PayPal account. If you have a Personal PayPal account can you upgrade to a Business account.
Let me know if this fixes your issue.
Thank you.
Hi, unfortunately Divi and Elementor type plugins or themes don’t play well with our plugin. That is why the developers decided to develop the full page protection addon. There is a section in the addon that allows you to display the header and footer when enabled. The feature is located under Other Settings.
https://simple-membership-plugin.com/full-page-protection-addon-simple-membership/
Kind regards.
Hi, can you share screen captures so that I can see what you are trying to protect. This will help me much to understand what is going on.
Kind regards.
Hi,
But nothing on how to actually use the code on a Section to hide it.
You simply add the shortcode in any part of a post or page that you want to hide that section. And only allow logged in visitors to view the content.
Kind regards.
Hi, to learn more about how the category protection works in our plugin, please read the following documentation.
https://simple-membership-plugin.com/use-category-protection-membership-site/
The following addon helps to protect custom posts.
https://simple-membership-plugin.com/simple-membership-addon-better-custom-post-type-protection/
If the above options does not help, you can try the following addon.
https://simple-membership-plugin.com/full-page-protection-addon-simple-membership/
Let me know how you go.
Kind regards.
Hi, please try the following addon. Let me know if this helps you.
https://simple-membership-plugin.com/full-page-protection-addon-simple-membership/
Kind regards.
Hi, please check the following documentation to learn how to customize the login widget.
https://simple-membership-plugin.com/customizing-the-look-of-the-membership-login-widget/
You can also add a logout link anywhere in your site following the instructions below.
https://simple-membership-plugin.com/creating-member-logout-link/
Let me know if the information above helps you.
Kind regards.
