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Hi. We’re running WordPress 4.6.12 and PHP Version 5.4.45. We are unable to update beyond that due to the theme used and some of the custom plugins. It has not been an issue until now and the plugin website doesn’t say these are incompatible.
Just to follow up, I have rolled the plugin back to the previous version, and the site is now working again.
The email is never sent. It’s been like that for months. We just copy and send the link by hand, but if you check the ‘send a copy by email’ box (or whatever it’s called) an email never appears to be sent.
Thanks for the reply. This is no use where the person overseeing your finance is different to the person overseeing your site’s membership, as is the case with us. As your plugin has to monitor for these sorts of renewal or recurring payments, there is surely a simple way to trigger an admin email? If you’re not able to do it, please can you let me know where in the code renewal or recurring payments are handled and I sort it myself? We we have a flurry of these types of payment in about three week’s time and I need to sort it before them. Many thanks.
Yes. That doesn’t seem to trigger an admin notification for renewals using the PayPal subscription option, and I don’t think it is triggering them when a user manually renews either.
To provide for a membership category that might have multiple individual accounts (like family membership – one wp account per family member, but only one payment for them all), I have written a plugin for the swmp system that enables you to create new members and generate registration links for them. You can specify their name, email and ‘access starts date’, then they get emailed a link requiring them to sign up. It effectively removes the PayPal part of the process, but allows you to select normal membership categories rather than a ‘free membership’ as per the core plugin. I assume you would be able to do something similar and customise it to fit whatever process you’re needing to follow. You wouldn’t easily be able to tie it to a PayPal subscribe option, however, unless tje member has already set up a PayPal subscription and you have existing PayPal subscribe references that you can assign to the member when you set up the account? When the renewal date arrived, they could however then opt for annual subscription.
What version of the mailchimp addon plugin are you using? I might be completely wrong, but the old version uses the old Mailchimp 1.3 API and I have in my mind that it was depreciated and access via it possibly even ended now.
Sorry. another following up…
I have just discovered that setting the free membership to 0 actually breaks the entire system and prevents anyone accessing the form. Am I doing something wrong here? Surely if you have an add on that enables you to put forms behind password protection on a page, it doesn’t requite free membership to be enabled?
In addition to what I posted above, I have just tried using the approach that you have suggested. It only works if you enable ‘free’ membership’, but by enabling free membership also allows users to access the main sign up form, which I don’t want. The only way to prevent this is by setting the free membership level to zero, but that means an error message appears if someone accesses the main form, which does prevent them submitting it, but is a bit clunky. Is there any way to enable the shortcode method that you’ve outlined above, without also enabling access to the main application signup form?
Thanks for the reply and suggestion. Yes, that sort of works. But it has the potential to allow people to use the sign up form multiple times if they have the page password, given the password is static? Or, indeed, they could distribute the password to let other people sign up for free? I might be able to work a single-use token into the process however, so I’ll see how I get on tweaking things…
I’m afraid you can’t. It’s a custom plugin that was written for our site and is tied into some other bits and pieces. If it was standalone, I’d happily share it.
