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[Support request] HTTP ERROR 500 due to Latest Plugin Update

Simple Membership Plugin › Forums › Simple Membership Plugin › HTTP ERROR 500 due to Latest Plugin Update

  • This topic has 4 replies, 3 voices, and was last updated 7 years, 8 months ago by The Assurer.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • October 11, 2018 at 8:15 pm #16641
    CSFLA
    Participant

    For the second time in a row, your plugin update has brought down my website. I’ve just uploaded to your latest version and now my site is down again. Here’s the error log…

    [Thu Oct 11 21:05:10 2018] [error] [client 80.82.116.220] PHP Fatal error: Call to undefined function wp_doing_ajax() in /var/www/xxx/plugins/simple-membership/classes/class.swpm-wp-loaded-tasks.php on line 76, referer: https://www.csfleak.info/wp-cron.php?doing_wp_cron=1539288309.6381139755249023437500
    [Thu Oct 11 21:05:21 2018] [error] [client 94.10.160.232] PHP Fatal error: Call to undefined function wp_doing_ajax() in /var/www/xxx/plugins/simple-membership/classes/class.swpm-wp-loaded-tasks.php on line 76

    I’ve now had to roll back to your version 3.6.6, which is the only version that seems to work for me. What’s the score? Thanks.

    October 11, 2018 at 9:02 pm #16644
    mbrsolution
    Moderator

    Hi, what WordPress version do you have running in your site? What PHP version is your server running?

    Thank you

    October 11, 2018 at 10:57 pm #16645
    CSFLA
    Participant

    Hi. We’re running WordPress 4.6.12 and PHP Version 5.4.45. We are unable to update beyond that due to the theme used and some of the custom plugins. It has not been an issue until now and the plugin website doesn’t say these are incompatible.

    October 11, 2018 at 11:24 pm #16646
    mbrsolution
    Moderator

    Hi,

    We’re running WordPress 4.6.12 and PHP Version 5.4.45.

    This is the reason why you can’t update to the latest version of the plugin. Your PHP and WordPress versions are too old. This represents a security risk.

    We are unable to update beyond that due to the theme used and some of the custom plugins. It has not been an issue until now and the plugin website doesn’t say these are incompatible.

    I would suggest that you update your theme or change it. I would also hire a developer to update your custom plugins. If you can’t hire someone, you might like to consider using an alternative plugin. In my humble opinion you should always stay up to date for stability, security and performance.

    Let me know if you need more information or help.

    Kind regards

    October 12, 2018 at 7:08 pm #16656
    The Assurer
    Moderator

    @CSFLA — Please consider updating to the latest version of WordPress, as ALL version of WordPress, earlier than 4.9.7 are affected by a file deletion issue.

    Also, please note, the MINIMUM recommended PHP version is now 7.2, as per WordPress.
    https://wordpress.org/about/requirements/

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