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@Kyami, please check the following documentation if you are using Super Socializer or AccessPress Social Login Lite plugins. Currently our plugin is compatible with the aforementioned plugins.
https://simple-membership-plugin.com/social-login-plugin-simple-membership/
Let me know if this helps you.
Kind regards.
@nsing, are you running the current version of our plugin? Did you also followed the instructions in the documentation shared above? If you have followed the instructions and you are still having issues, then please carry out the following troubleshooting steps.
Let me know if this helps you.
Kind regards.
Thank you for reaching out to us.
Or is there a way it could be possible using woocommerce integration?
Please check the following documentation.
https://simple-membership-plugin.com/woocommerce-simple-membership-plugin-integration/
Kind regards.
Just to confirm with you, are you using the Form Builder addon by any chance?
There are other texts not translated (error message in the sign-up form):
“No user found with that username or email.”
“Password field cannot be empty.”
I cannot find these sentences in the .PO files (unsing Loco Translate plugin)I can confirm those strings are translated in the Spanish po file.
I have managed to change the translation “Nous Rejoindre” that I found in the 2nd french file (don’t know why there are 2 files for french – one with 499, and the other with 520 strings).
Where are these files located? Can you provide the path?
If you are not using the Form Builder addon, you might like to reinstall the plugin. First disable and delete the plugin, then install and activate a new plugin. This sometimes corrects some small issues that can occur over time.
Let me know how you go.
Regards.
@eric101, have you managed to solve your language issue?
Regards.
@eric101, this thread is very old. I checked those French strings in wordpress.org site and they are not translated or waiting to be approved. Unfortunately we have no control over the translations of our plugin into other languages other than English. I recommend that you translate those strings in your site using the following instructions.
https://simple-membership-plugin.com/translate-simple-membership-plugin/
Let me know if this helps you.
Kind regards.
@Alan, your issue might be related to a conflict with a plugin and or your theme. Please carry out the following troubleshooting steps. Also, are you running a Divi type theme or plugin in your site?
If the troubleshooting steps above don’t help you, you might like to try the following addon.
https://simple-membership-plugin.com/full-page-protection-addon-simple-membership/
Let me know how you go.
Kind regards.
Thank you for reaching out to us. For premium addons, please use the following contact form.
https://simple-membership-plugin.com/premium-addon-support/
Thank you.
Thank you for reaching out to us. For premium addons, please use the following contact form.
https://simple-membership-plugin.com/premium-addon-support/
Thank you.
Hi, thank you for reaching out to us.
However, we are now receiving payments (via stripe) for subscriptions but with no corresponding user account being established and the payments don’t show in the payment list under membership.
Can you provide more information regarding the comment above? For example: Are you using our plugin or WooCommerce plugin for the Stripe subscriptions? Are these new subscriptions and or PayPal subscriptions converted to Stripe?
Kind regards.
My apologies about the delay.
I’m seeing that new members are automatically added to the Mailchimp list even though their status in Simple Membership is initially Pending.
Did they register via the registration form? Or did you add them manually?
Thank you for reaching out to us. For premium addons, please create a premium support ticket.
https://simple-membership-plugin.com/premium-addon-support/
Thank you.
Hi, are you referring to adding Google reCAPTCHA addon as per the following documentation?
https://simple-membership-plugin.com/simple-membership-and-google-recaptcha-integration/
And mentioned in the instrcutions below?
https://simple-membership-plugin.com/simple-membership-and-google-recaptcha-integration/
Kind regards.
