Can't login

[Dan]

I can’t log into my website. I keep getting this message:

Warning! Simple Membership plugin cannot process this login request to prevent you from getting logged out of WP Admin accidentally.

You are logged into the site as an ADMIN user in this browser. First, logout from WP Admin then you will be able to log in as a member.

Alternatively, you can use a different browser (where you are not logged-in as ADMIN) to test the membership login.

Your normal visitors or members will never see this message. This message is ONLY for ADMIN user.

I have logged in through another browser and I then log out as an admin through that browser but I still can’t log in through the original browser. I want to put this on a client site but I can’t with this happening. Please help.

[mbrsolution]

Are you trying to log into the membership site while you are already logged in as a WordPress admin user via the wp-login.php or wp-admin.php? Or are you trying to view a protected membership page while your are logged in via wp-login.php or wp-admin.php?

[Dan]

I am trying to log in as the admin after I have logged out as admin. I am not logged in as anything when this happens. I can log in and deactivate the plugin on a different browser and then I can log in on the first browser. That’s the only way I have found around this but I can’t turn the site over to a client with it acting like this.

[mbrsolution]

Hi, try the following documentation. Let me know if this helps you.

Regards

[Dan]

That seems to work. Thanks for your help!

[nsing]

The WordPress dashboard cannot be accessed, and the methods in the document cannot be operated,

[nsing]

The same problem occurred, unable to enter WP admin WP login
The following steps cannot be operated

————————-
Step 1) Create a New Membership Level
Create a new membership level for the WordPress admin user. Lets call it “Admin Access Level“. This special membership level will be used by your admin user account only.

[mbrsolution]

@nsing, are you running the current version of our plugin? Did you also followed the instructions in the documentation shared above? If you have followed the instructions and you are still having issues, then please carry out the following troubleshooting steps.

https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

Let me know if this helps you.

Kind regards.

[nsing]

OK,switch the default WP template and the Simple Membership WP User plugin
Import a WordPress Admin User and Assign a Membership Level, Solved.

[mbrsolution]

@nsing, glad to know your issue is resolved 🙂

Enjoy the plguin.

Kind regards.

[Author]

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