[fletj]

After further testing, this error doesn’t occur if I de-activate Simple Membership.

Someone has pointed out that it is something on the the_content filter hook used by Simple Membership.

Hope that helps,
JohnF

[fletj]

Hopefully the last post on this topic.

Even running just 12 plugins, after time the page stopped rendering again. So, I investigated VPS and decided to go down that route. After a couple of days, the members page continues to render as it should, even with my full quota of plugins activated. And the speed is not reduced – in fact it is noticeably faster.

Many thanks for your patience and advice in this matter. With my site attracting even more members, this was, in the end, the best solution.

Cheers,
JohnF

[fletj]

Thanks. I have scrutinised my plugin list, and have reduced them to 16. There are a couple of others I will activate just on the occasions I need them.

For the moment, the member page renders as it should.

Thanks for your continued attention to this.

Cheers,
JohnF

[fletj]

We did this last time. I am able to add 26 plugins, but when I try to add the 27th (and it doesn’t matter which one it is), that’s when the non-rendering occurs. Whatever combination of plugins I have activated, the system copes with 26 OK, but falls down when a 27th is added.

I would like to run 32 plugins. Is this too many? They are quite vital to the running of the site and, of course, six of them are Simple Membership ones.

It is odd (to me) that the only page that suffers this non-rendering is your member page. There are, at present 8,239 items on 165 pages.

My actual site pages number 3,209 over 161 pages, and they have never failed to render, and none of my other pages which list things have failed either.

Thanks for you patience with this issue. It would be good to find a solution.

Cheers,
JohnF

[fletj]

I’m sorry to resurrect this thread, but the issue has returned, after 2 weeks of perfect running.

I am still running the Twenty Twelve theme, with WordPress 4.4.2 and Simple WordPress Membership v.3.2.0. I have Form Builder v.4.1, although it is de-activated as I haven’t found the time to get to grips with it yet.

Bluehost initially updated their PHP version, and increased the limits as you suggested, but last night I was presented once again with the un-rendered Members page.

I live-chatted with Bluehost today, and they have installed PHP version 5.4.24. They have increased upload_max_filesize to 100M, post_max_size to 100M, and memory_limit to 512M. This still hasn’t solved the problem, and they say “… it looks like it’s a coding issue, you should contact the support for the plugin”.

So, I’m back in your hands, now. As before, the only way I can get the Members page to render is to de-activate temporarily all the other plugins. This, obviously, isn’t ideal.

Do you have anything else you can suggest might be the problem (and the solution)?

Cheers,
JohnF

[fletj]

Many thanks. I’ll let you know if I have further problems, but doubt it.

J

[fletj]

Now why didn’t I think of that. Many thanks, J

[fletj]

What is the latest version? Mine is 3.6. I bought this a few weeks ago, but didn’t have time to use it.

I now have the time, but am unable to build a form. It says to click on a field to add it, but nothing happens when I do that. I have de-activated and re-activated, but it is still not possible to add any fields.

Cheers,
JohnF

[fletj]

Hi admin,

I use [swpm_login_form] on a sidebar, which shows the Account Expiry as 09/02/2017.

This is the one which offers a Username and Password box when no-one is logged in.

Is there something else I should use?

Cheers,
JohnF

[fletj]

I thought I’d let you know that my host has managed to sort this.

They initially tried your suggestion of setting max_input_vars = 3000. That didn’t resolve it. They then upgraded the PHP version to 5.6 (although why the latest version isn’t automatically installed, I don’t know). This did the trick.

So many thanks for your patience. The plugin is working fantastically, with over 8,000 members.

Cheers,
JohnF

[fletj]

Sorry, IGNORE THIS POST

I did have the Form Builder add-on activated in error. I’ve not had time to play with this add-on yet, so itis not set up at all at the moment. I forgot to check that it was de-activated.

J

[fletj]

Hi mbrsolution,

Sorry for the delay in responding – I was called away for a few days.

Thanks for your hint above, but this is beyond my technical ability. I will put your suggestion to my host to see if they will carry out the modification you suggest.

Many thanks,
JohnF

[fletj]

I have just finished a two-hour live chat with Bluehost about this, so I thought I’d give you an update.

Note that my live website is running smoothly, as is your membership plugin.

Running WordPress v4.4.2, with Twenty Twelve theme, Simple WP Membership v.3.1.9 with add-ons After Login Redirection, Custom Messages, Form Shortcode.

Since my last post, this is what’s happened:
1. Un-installed and re-installed Twenty Twelve
2. Deleted and re-installed Simple WP Membership
3. Bluehost have increased my PHP memory to 200MB

I can see my members OK.

I de-activated all my plugins; I re-activated Simple WP Membership and its addons. I then started activating, one at a time, my other plugins, beginning with the ones that are most important.

I continue to see my members OK, until I add plugin number 15. It doesn’t matter which plugin it is, but after the fifteenth plug-in is added I can no longer see my members.

Bluehost are now at a loss. They have suggested I air the problem on wordpress.org/support (which I will do), and also suggest I come back here. I feel as if I’m bouncing back and forward between two camps.

As I said, the live site is function normally, and the workround I am using when I need to see a particular member, is to temporarily de-activate all my plug-ins except for the Simple WP Membership ones, do what I need to do, and then re-activate them.

I’m not tech wizard, but it all seems to point to a memory leak. Has anyone else reported this? And could it be because I currently have over 7,000 members registered, and over 3,000 pages on my site?

I will let you know if I hear anything from wordpress.org/support. In the meantime I will limp along.

Cheers,
JohnF

[fletj]

I have enabled SWPM Debug, and all appears OK. It is functioning as normal even when I have blank members pages.

I have the Form Builder add-on installed, but not activated, because I don’t ever seem to have the time to work on it. Hopefully soon, but I have not activated it since I bought it.

I have 128MB of memory allocated to WordPress, which is the maximum that Bluehost recommend.

But, I am out for most of today, so I will contact Bluehost tomorrows to ask if they will allow my WP memory allocation to be increased.

Many, many thanks for your continued support in trying to sort this out for me.

Cheers,
JohnF.

[fletj]

My members listings pages are once again blank, so it was nothing to do with the malware attack I suffered 2 days ago.

The only way I can see my members is if I momentarily de-activate *all* my plugins, then re-activate them. I can see them, then, for an hour or two, before they go blank again.

Both my host, and yourself, have suggested that I delete the plugin and re-instal. When I start doing this, I am warned that a whole load of files (about 400) will be deleted. I know you have said before, but please reassure me again that these files are not data files, i.e. those containing all the details of my members, my different memberships, etc., but your plugin program files.

If this is the case, where are those data files, and is there a list of them that you can provide me, so that I can specifically back them up.

Other than the blank members listings, another problem has just started, and that is my users can only go to one page at a time, before being told that their session has expired. These means they have to repeatedly keep logging in.

I have the latest WordPress and Simple WP Membership versions, and I have no caching on anywhere.

There must exist an annoying set of circumstances that’s causing this situation; I realise it is difficult to track down, but I do hope we can find the root of the problem soon.

Cheers,
JohnF

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