Forum Replies Created
-
Posts
-
Currently using Sandbox mode for this site…
Sandbox mode is NOT a production site simulation. It is only intended to test the connection between PayPal and SWPM. Go “live” and try it again with real data.
Please refer to this related thread:
https://simple-membership-plugin.com/forums/topic/discount-with-coupon-code/My question is: can I use your plugin just for the membership levels and payment buttons while continuing to use my own registration and user account set up and only use the membership payment part of your plugin? I also use a social login system that integrates with Ultimate Member’s login and registration pages.
Unfortunately, you must choose one membership system or the other — no intermixing. SWPM maintains its own isolated database of members, membership levels, and access permissions.
I purchased a theme that includes your plugin.
To be clear; SWPM is open source software, so please ensure you weren’t “charged” for it; when you purchased your theme. Also ensure that you are using the most recent version of the plugin; which can be downloaded here:
https://downloads.wordpress.org/plugin/simple-membership.zipCan I use Simple Membership just for the membership options and subscriptions? Or is it an all or nothing situation?
Please be more specific.
Error 500 is an internal server error. You mentioned the database host was recently updated. Please contact your hosting provider for assistance. In particular, you need access to any server error logs.
Ah, the “Circle of Death.” You might have a javascript library conflict. Please go through this checklist.
https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/Is this what you are looking for?
https://simple-membership-plugin.com/auto-redirect-non-logged-in-users-protect-whole-site/You wouldhave to use the Simple Membership – Form Builder Addon:
https://simple-membership-plugin.com/simple-membership-form-builder-addon/Alternatively, if youy have PHP coding experience, you can make your own modifications.
Well, it says the payment was successful. Is this a payment that eventually fails on the Stripe end?
Please ensure that you have W3 Total Cache configured correctly, for SWPM:
https://simple-membership-plugin.com/w3-total-cache-compatibility-simple-membership/Are you using the free, or paid, version of Astra?
If disabling the Astra theme resolves the issue; then it means something Astra is doing, is causing the issue. Have you tried asking on the Astra support forum?
https://wpastra.com/contact/Let’s start by having you first turn on the debug logs; and then perform this checklist.
https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/
