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April 7, 2025 at 10:49 pm in reply to: Username, first name, last name are showing as encrypted in the backend #30193
The Assurer
ModeratorYou need to post a link to any screenshots; you cannot directly insert them in your post.
Only the passwords are encrypted.
Perhaps you have incorrectly encoded the MySQL tables? The correct encoding type is utf8mb4 (AKA utf8). Also, the utf8mb4_unicode_ci collation should be used. Check the wp-config.php file for the following lines:
define( 'DB_CHARSET', 'utf8mb4' ); define( 'DB_COLLATE', 'utf8mb4_unicode_ci' );The Assurer
ModeratorAs an alternative to Google ReCaptcha, how about Cloudflare Turnstile? Our site has been using it for a few months now.
https://simple-membership-plugin.com/simple-membership-and-cloudflare-turnstile-integration-addon/SWPM is Open Source code. You can always edit the code by hand, to include less than 1 or 2 months.
March 31, 2025 at 8:48 pm in reply to: I cannot find a way to pay for & download a Premium addon? #30138The Assurer
Moderator- Go to the list of Addons (there is a link in the navigation menu).
https://simple-membership-plugin.com/addons-extensions/
- Scroll to the list of Premium Addons.
- Click on the Premium Addon you want.
- After reading the page associated with the Premium Addon you want, SCROLL TO THE BOTTOM OF THAT PAGE and CLICK THE BUY NOW button.
March 30, 2025 at 12:03 am in reply to: Any way to automatically delete accounts that have status “activation needed”? #30109The Assurer
ModeratorThere is an “Advanced Setting” called Auto Delete Pending Account.
The Assurer
ModeratorYou are entitled to receive Premium Addon Support. Please create a Premium Addon Support ticket and a developer will contact you.
https://simple-membership-plugin.com/premium-addon-support/The Assurer
ModeratorPlease turn on the debug logs and post an example of the log output when the issue occurs.
The Assurer
ModeratorThat is a PayPal generated screen and message. Please call PayPal customer support.
The Assurer
ModeratorI’m sorry, but without debug logs, we cannot effectively troubleshoot the issue.
The Assurer
ModeratorHave you tried the suggestion by @admin of creating a new unprotected category like “Free4All” and then moving the “Members” content to the new category?
P.S. It doesn’t help that you have a “Member” membership level and a “Members” category.
The Assurer
ModeratorI asked you to turn on the SWPM debug logs, and perform the problem action(s). Please do so and post the contents of the debug log example here.
The Assurer
ModeratorIt appears that whatever I do in Category Protection only impacts new posts, ie automaticly applies these protection settings. However now that I want to batch disable them on thousands of posts, I am unable to do so unless I do it manually.
And you have “undone/reversed” the steps in this document?
https://simple-membership-plugin.com/use-category-protection-membership-site/Please post a pastebin URL to screenshots of your current Step 2 and 3 screens.
The Assurer
ModeratorPlease turn on the debug logs and try your test again. Also, ensure your membership tables show the correct information.
The Assurer
ModeratorPick 30 or 31 days, and stick with that. Business months are usually 30 calendar days. Otherwise you will drive yourself crazy.
March 18, 2025 at 2:16 am in reply to: Problem with expired users with fixed date not recognized by the plugin #29992The Assurer
ModeratorThe 4 entries are invalid because they lack a “nombre de usuario (User Name).”
The Assurer
ModeratorIt doesn’t let you set the length for 31 days?
- Go to the list of Addons (there is a link in the navigation menu).
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