Problem with expired users with fixed date not recognized by the plugin

[JosanLr]

I have a problem with simple membership 4.6.1, my users who have the fixed expiration date in the membership, the plugin does not recognize all of them, only a specific part recognizes 4 expired and 14 that even if they are expired it does not count them as such, this implies that they can continue to access what is not an option, I thank you for all the help you can to solve it, thank you.

[The Assurer]

my users who have the fixed expiration date in the membership, the plugin does not recognize all of them, only a specific part recognizes 4 expired and 14 that even if they are expired it does not count them as such

You are saying that of 14 users, only 4 are expiring correctly? If you look at the account information, is there any difference between the ones that expire correctly and the ones that do not?

[JosanLr]

Hay algunos que son diferentes, tienen diferentes membresias, siempre ha venido funcionando perfectamente, he probado si habia conflicto con otro plugins desactivandolos, pero sigue sin funcionar.

[The Assurer]

You say that of the 14 membership accounts; 10 are working and 4 are not?

What EXACTLY makes those 4 different from the others?

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Dices que de las 14 cuentas de miembros, 10 funcionan y 4 no.

¿Qué es EXACTAMENTE lo que hace que esas 4 sean diferentes de las demás?

[JosanLr]

Let’s see, it said that fourteen memberships did not work, they should have been marked as expired and the plugin does not, it only appeared to me that with the same date 4 had expired, but as I tell you others with different memberships but with the same expiration date it did not filter them and marked them as expired.

[The Assurer]

HOW exactly did “it” say that? Can you provide a screenshot link?

[JosanLr]

As you can see the 4 records that are in the expired section are different from those marked with the numbers ID 239.252, 257 and 260, these are just an example that they have expired by the date as you can see but they are still active, thanks again.

[JosanLr]

Excuse me, don’t leave you the link, here you can check how the registration numbers of the 4 cancelled are different from the rest that are also expired according to the date.

https://postimg.cc/gallery/Kb5P7Kr

[The Assurer]

The 4 entries are invalid because they lack a “nombre de usuario (User Name).”

[JosanLr]

Excuse me sir, but the user does not appear because we have deleted him so that he does not appear in the screenshot, so the problem must be a different one.

[JosanLr]

I would like to know if anyone has had the same problem and has been able to solve it, it is very important to me that members who have their membership expired stop being registered automatically and do not have to do it manually.
Also if you can help me and tell me if it is possible to use another membership plugin to which I can export the members I have registered with simple membership, I would like to continue with it but if it is not possible to solve the problem I need other options, thank you.

[Author]

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