[OPCAAW]

Hi Eric,
You should have a Simple WP Membership panel lower down on the page when you create or edit a post that allows you to check whether you wish to protect the content of the posts or not. If you check “No, do not protect this content” then the post should be viewable whether the person looking at the post is logged in or not.

[OPCAAW]

I’m having the same issue. I get a “must be logged in to comment” message when I’m logged in on the site. I’m wondering if there are more than one log ins — one for simple membership and one as a site customer (under woo commerce).

Whatever the issue, I can’t seem to enable comments on my posts without running into this message.

[OPCAAW]

OK, thank you.

I did further testing using the log function and was able to determine that your add-on works with Audience|Group in the new MailChimp terminology.

The documentation is out of date, and two things are wrong with the code that identifies for MailChimp where you want the contact to go:
1. The underscores between words in the name of the audience do not work. You need to type the name of the audience exactly as it is in your MailChimp account. If it’s several words with spaces in between, that’s what you have to type.
2. To let MailChimp know you are switching from Audience to Group, you need to have the “|” separator. But if you put a space before it and after it, as is shown in your documentation, it doesn’t work. It does work if you have no space. So the example should be: “Audience Name|Group 1” and not “Audience_Name | Group_1”

When I followed the path I described, my members were placed in our audience within the proper group.

[OPCAAW]

I read the documentation. I asked a specific question that the documentation doesn’t specifically address. Your documentation is using out-dated terminology for MailChimp integration. MailChimp doesn’t have lists anymore, they have “audiences.” I’m trying to determine if the niche signup only works if you have “groups” and not with “tags”. According to MailChimp, groups are something you set up so your contacts can choose them; tags are something you create because you want to assign them to contacts. In our case, we use tags because we are not trying to get our contacts to sign up for things; we are just trying to put them in categories. But if groups is the only type of niche audience that Simple Membership works with, we will create groups.

[OPCAAW]

Thank you for your response. I’m asking questions that can be answered. Not every question I’m asking requires any kind of customization. I will respond further to the email.

[OPCAAW]

I think that makes sense. Unfortunately, I’m not our MailCHimp administrator so I don’t set up the audience/groups for our account. I am trying to work with our MC administrator so that we can create audiences rather than lists and tags to identify subgroups in our overall email list.

Thanks for your assistance.

[OPCAAW]

I have been testing simple membership for our club’s website. I’ve been having a similar problem where if I log out, then try to log in again, it says I’m still logged in. I’ve had to clear my history for the day after logging out to be able to get the log in screen.

Not sure if this is helpful or not.

[OPCAAW]

You seem to be using Audience and List as synonymous in MailChimp, but your code for directing a certain member’s email address to be added in MailChimp specifies the word “list.” If I use the name of our designated audience in the place where you specify use of “my_list_1” is that the same thing?

[OPCAAW]

Hi,
The way our MailChimp account is set up, we have only one list. Email addresses in the list are tagged with different tags to allow us to send certain messages only to some email addresses, based on the tag. For example, we have more than 400 people who get our newsletter, but only 120-some paid members. The entire list of 400 plus gets an email when we publish a new newsletter, but only the people on the list who are tagged as paid members for 2021 get the messages containing the Zoom link to our meetings because only members are invited to our meetings.

Since I am not the person who has created and set up our MailChimp account, I don’t know why they chose to do it this way as opposed to any other way. And I can only suggest changing it if we have to in order to make Simple Membership work well with our Mail Chimp account.

Would it be your suggestion that instead of one list we have multiple lists and use those multiple lists instead of tags to differentiate the specific audience for each email?

[OPCAAW]

#1) not sure what I was doing wrong before, but it worked this morning after I made sure the four entries that you said are required were filled in. It’s unfortunate that there’s no message if there is a failure, like there is with your bulk importer add-on, that explains why the submission failed.

#2) This seems counter intuitive, but OK.

#3) If by customization you mean some kind of custom code, there is none of that. The only customization has been through the settings menu, the premium addons and the way membership levels are set up. I don’t consider that the kind of customization that should cause a problem as all of the selections are offered by your own software.

[OPCAAW]

Thank you. I’ll await further word.

[OPCAAW]

Sorry, I’m not sure I understand your distinction in terminology between core files customization and admin panel settings. I have not done any CSS or code customization. What I have done is create all the settings for the use of the plug-in, including pointing to all the actual pages on the site where short codes for the plugin reside, importing a number of existing members into the plugin and identifying membership levels and their characteristics. That’s been hours of work just to see if this plugin will work for our organization.

If I deactivate the plugin and delete it, then reinstall the plugin, what happens to the record of all the members I’ve already imported, the membership level information I’ve created and the settings that have been selected in the settings menu? They all go away and have to be created again.

If I copy the website files to preserve them, then I’m also copying any issue that you are suggesting could be eliminated by my deactivation and deletion then reinstallation of the plugin. So even if your proposal works and by deleting, re-downloading and re-installing the plugin I can now enter new members via the backend, when I put the copy with all my members, membership levels and settings back in place, I’m also putting the corrupted plugin back in place.

From what I see, if I follow your directions, I will lose all the time I spent trying to set up the plugin.

Is that incorrect?

[OPCAAW]

If I delete the plugin and install and activate a fresh copy, I assume I will lose the hours of work I just put in during the past several days to get it set up. Is that correct?

[OPCAAW]

Hi,
No, this member is a fictional test member, not a real person. I have switched the toggle for automatically add WP Users off because we have users on the commerce side of our site who are not members of our organization, and I am trying to use Simple Membership to manage our organization’s members.

Hope that helps troubleshoot this issue.

[OPCAAW]

I disabled all other plugins and tried again. The manual member creation from the back end still isn’t working.

It won’t add a member no mater what membership level I assign to it; even worse, I don’t get any kind of error message or anything else. After I hit submit, it just reloads the new member entry form with all the information I entered except the password.

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