[nunocruz]

Hi,

Sorry, I couldn’t answer earlier. Members were logged in when trying to renew their membership.
I really need a solution as I can’t make my members pay 45 euros again 🙁

[nunocruz]

Hi,

I checked and one member with this kind of issue created a paypal account when paying the membership for the first time, so that can’t be the problem. I still don’t see what could have happened.

So now how I can “tell” paypal that it must charge 30 euros instead of 45 euros?

[nunocruz]

Hi Mbrsolution,

Sorry for answering so late.

I enabled Debug mode and everything seems to be a “success”.

There is only one Membership Level, so everyone belongs to that same level.

Not all the members have this issue, but at least 2.
In my case, I was sent from the button “renew” to a Paypal inscription page. How does the Simple Membership plugin (or Paypal) knows when it is an inscription and when it is a renewal?
I’m not sure anymore, but I think I payed my 45 euros inscription via the Paypal page but not via my Paypal account (inserting my visa card data). May this be the issue?

[nunocruz]

Hi Mbrsolution,

Thank you for your reply.

I did create a renewal button [http://ensassociation.org/empty-nose-syndrome-international-association/membership-join/membership-registration/membership-renewal/] and I enabled “Expired Account Login”.

Some members successfully payed 30 euros for the renewal of their membership, so I don’t understand why it doesn’t work for others.

[nunocruz]

What I want is for everyone that visits the website, not only members, to be able to subscribe the newsletter mailing list.

[nunocruz]

If that helps:

I do not have a free level, only a paid one.

[nunocruz]

Great, it works! Thank you for your help.

[nunocruz]

Hello MRB,

Thank you for your reply.

[nunocruz]

I want my Default Account Status to be “On approval”, and there are some chances I refuse some member appliances. If the membership appliance is refused will the applier be reimbursed (as he already payed the membership fee via Paypal).

[nunocruz]

Hello MBR,

That’s what I tried and it seems to work.

I have a last and totally different question: if the member pays via paypal and finally we refuse the member after an approval period, is the member reimbursed from his payement?

[nunocruz]

Hello MBR,

Thank you for your reply.

You are correct, I’m not offering free membership. There is only one membership option.

I read the documentation you sent me.

The button must send the future member to a paypal page, not a registration one. As it is the case with the shortcode I posted above.

So how can I customize my “Subscribe Now” button?
If, as you said before, instead of that shortcode I use a normal button (which I could customize with my template’s look and feel), what is exactly the link I should provide to the button in order for it to work?
If I must use the shortcode, how can I customize it? Can I modify its CSS, perhaps?

I hope I was clear.

Thanks,
Nuno

[nunocruz]

Hello,

Thanks for your reply!
If I understood well how Simple Membership works: Join Us -> Paypal -> Email -> Registration. Or maybe I’m wrong?

This is the shortcode I have on the Join Us “Subscribe Now” button: [swpm_payment_button id=1265 ]

So it means that the link in the Join Us page would lead the customer/member to a Paypal page, not a registration one. So shall I give a paypal link to the button?

Thanks!

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