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Having exactly same issue. Followed documentation and there are no emails being sent to admin or buyer.
Urgently need a fix.
Just to let you know. I have fixed the PayPal payments by cancelling sandbox mode and just doing live testing.
The “live” tests work but I am not getting the email that should be sent so that the person can actually register.
I have enabled debug mode but am not getting any information since I reset it. Even when I try to click to get the debug info, I just get the URL that says it was reset but it keeps saying it was reset on 11/12/2015 (the first time I actually did reset it).
Since that time, I am unable to check log files at all.
Emails are not being delivered to admin or the person signing up.
Thanks for any help
OK thanks. I’ve worked out that it is meant to send the person signing up a welcome email with a link to the registration page.
I received one email (because I did a manual send) but once I registered I was given a 500 error:
The website encountered an error while retrieving http://betvalue.com.au/registration/?member_id=1&code=7d493d9c80802c63b142c118aa4a068b. It may be down for maintenance or configured incorrectly.
Reload this web page
Press the reload button to resubmit the data needed to load the page.I pressed the “reload button” and got this message:
Error! Invalid Request. Could not find a match for the given security code and the user ID.
Free membership is disabled on this site. Please make a payment from the Join us page to pay for a premium membership.You will receive a unique link via email after the payment. You will be able to use that link to complete the premium membership registration.
I then tried a new button but I am still not receiving emails. I have filled in email fields.
Just don’t know what I’m doing wrong.
I have tried to follow documentation step by step and with deactivating all plugins.
