Membership Plugin

WordPress Membership Plugin

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Not Sending Email after Payment

Simple Membership Plugin › Forums › Simple Membership Plugin › Not Sending Email after Payment

  • This topic has 18 replies, 7 voices, and was last updated 10 years, 5 months ago by mbrsolution.
Viewing 15 posts - 1 through 15 (of 19 total)
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  • Author
    Posts
  • October 30, 2014 at 2:38 pm #496
    davey123
    Participant

    Am not sure if this is settings issue (have followed instructions) but it is not sending me a registration link

    Can anyone help ?

    October 30, 2014 at 2:50 pm #497
    Anonymous
    Inactive

    I’m a user not the plug-in owner, but not sure what you mean by the plugin “not sending me a registration link”. The plugin won’t send you a URL link via e-mail to register. Instead, it creates a web page on your site where anyone can register. If you want the system to send you (as the administrator) a separate e-mail saying that “John Doe” has registered, then that is a separate plug-in by the same author.

    In my case, I let anyone register as a “class 0 free member”. I then receive an e-mail which prompts me to go in and look at that person’s registration. If they are a bonafide customer of mine, then I change their membership classification which grants them access to certain hidden pages.

    October 30, 2014 at 2:59 pm #498
    davey123
    Participant

    Thanks for the reply but I have not got free membership enabled….So as I understand it when someone pays via paypal then the plugin should send a registration link ? which it is not doing and not sure whether this is the settings are incorrect ?

    November 8, 2014 at 5:53 am #549
    cwhite
    Participant

    I’m experiencing this problem also.

    I do not have free membership enabled, and have ensured that the thank you page redirects to the login page, however an email is never received with a user name and password.

    Can you please help? (have spent hours trying to get this to work … and our launch is 36 hours away)

    Thank you so much

    Cathy

    November 14, 2015 at 12:23 am #3967
    goviral
    Participant

    Having exactly same issue. Followed documentation and there are no emails being sent to admin or buyer.

    Urgently need a fix.

    November 21, 2015 at 10:33 am #4100
    Anonymous
    Inactive

    Having same issue.

    when below default email will be sent to prompt users to complete registration after the payment, what and where e-mail address Simple WP Membership is referring?

    Dear {first_name} {last_name}

    Thank you for joining us!

    Please complete your registration by visiting the following link:

    {reg_link}

    Thank You

    Simple WP Membership is referring e-mail in regestrated in customer’s paypal account?

    November 21, 2015 at 11:53 am #4102
    mbrsolution
    Moderator

    @sharoushiCH the e-mail is referring to the e-mail the person who signs up types in the form.

    November 21, 2015 at 11:58 am #4103
    Anonymous
    Inactive

    In the what form?
    Types in paypal form?

    November 22, 2015 at 5:09 am #4112
    mbrsolution
    Moderator

    @sharoushiCH the from people fill out to become a member of your website i.e Free membership.

    November 25, 2015 at 4:59 am #4196
    jkson123
    Participant

    I’m having this issue as well and I have enabled the paypal IPN. No email is received to create membership login.

    November 25, 2015 at 10:25 am #4200
    mbrsolution
    Moderator

    @jkson123 can you enable Debug Mode and then check the log file after someone registers in your website.

    November 25, 2015 at 4:18 pm #4213
    jkson123
    Participant

    When I click the debug files, it’s a blank screen. Why is that?

    November 25, 2015 at 5:15 pm #4215
    jkson123
    Participant

    The paypal IPN was enabled but now I just went to redo it again and says that my URL cannot be validated. Who do I contact about this issue? My host? or Paypal?

    November 25, 2015 at 11:58 pm #4224
    mbrsolution
    Moderator

    @jkson123 First contact PayPal about your URL not being validated. Also make sure you are entering the correct URL?

    November 26, 2015 at 1:08 am #4226
    jkson123
    Participant

    Ok, so now the upgrade email works and sends but then it doesn’t send the email with the unique link to complete registration. Any idea why?

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