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August 3, 2017 at 6:04 am in reply to: Anyone else getting issues with PAID members and the registration form? #11692
golfbettertucson
ParticipantThank you so much for your time and help!!!
golfbettertucson
ParticipantWas having this SAME issue and I figured the same way around it!
Do you guys know if there is anything in the coding that can change so that the person doesnt HAVE to tab through everything and just the necessary stuff gets filled out?
I may just try and put an explanation above the registration form even though I’ve already got one that talks about how the registration link will be most likely sent to spam.
August 2, 2017 at 9:42 pm in reply to: Anyone else getting issues with PAID members and the registration form? #11685golfbettertucson
ParticipantYES! This is exactly the same scenario and I figured out that this way was the remedy to do it. Is there any way the registration form can be filled out without having to “tab” through the items as stated in that thread?
Thanks for shooting me that thread, it’s the exact same issue. Do you know if this can be changed on that registration form in the coding so that someone wouldnt need to tab through?
Thanks again for your effort and time!
August 2, 2017 at 12:37 pm in reply to: Anyone else getting issues with PAID members and the registration form? #11681golfbettertucson
ParticipantI used the “Create PayPal Recurring Payment Button For Membership Payment” and followed the instructions there. It just seems the issue is with the registration form itself and not the button (would be my guess, but im not sure). And its also weird that this wasn’t the case about a month ago, but just recently started occurring more frequently in the past few weeks.
Thanks!
June 25, 2017 at 1:53 am in reply to: Member Accounts Expiring Early? Trouble keeping "expired" accounts active? #11316golfbettertucson
ParticipantThe accounts that had expired were paid accounts. The free member accounts I definitely have set at “no expiry”.
I DO have the Expired Account Login set, and the members could still LOG IN, but it would just say “Your account has expired” and they couldn’t access the content.
I don’t really know paypal that well, and I guess my concern is for someone to cancel their paypal and NOT have their account cancelled/expired.
So far, No accounts have currently gone expired besides my own test account.
Thanks again SO MUCH for your contact and help, and I will let you know if I have any other questions! I appreciate your time and responses.
June 24, 2017 at 6:56 pm in reply to: Member Accounts Expiring Early? Trouble keeping "expired" accounts active? #11314golfbettertucson
ParticipantThank you so much again for your quick response and help!
So I guess what I’m wondering is what is the “access duration” for if the PayPal button takes care of everything? Also, if accounts go expired, how can I reactivate them on the backend? when I seem to try and activate them, they go expired again. Is this because the “access duration” overrides this? it seems to maybe be the case.
What if I set the access duration for 32 days on the site, and then set the PayPal to charge monthly or at 31 days? Would this be a good way to be sure that accounts expire at the right time, or would you just recommend going the “no expiry” and go from there.
Thanks again so much for your time! I really appreciate it!!
June 24, 2017 at 1:38 pm in reply to: Member Accounts Expiring Early? Trouble keeping "expired" accounts active? #11312golfbettertucson
ParticipantHello and thank you so much for your response, mbrsolution!
I DID create the PayPal butting using the following instructions.
So I need to set the billing cycle for 30 or 31 days for Paypal of for the membership expiry?
For the membership level, I have it set to expire in “1 month”, I just adjusted it to 31 days though as that seemed to maybe help?!
All members that pay are set up through the paypal button, I have not added any accounts manually.
I just want to be sure I have the correct settings so that: If someone doesn’t renew, that their membership expires after the month that they’ve paid for, and that accounts get expired at the correct time. I’m not exactly how the “no expiring” duration works, If someone cancels their paypal, will it ever expire?
Thank you SO MUCH for your help and getting back to me. I REALLY appreciate your time and effort!
June 24, 2017 at 1:37 pm in reply to: Memberships expiring early, paypal questions, and others #11311golfbettertucson
ParticipantYes this is a duplicate! I wasn’t sure before if the wifi/internet was good in my location and it seemed to have a problem sending. THANKS!!
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