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Well that’s part of the issue. The content being protected is a WordPress generated categories listing so there is no associated WordPress page that can be individually protected or unprotected.
I have not set any category protections. The only thing I have set protections on are individual pages. I had checked the category protection section to make sure there wasn’t anything set as a default after an update and the categories in questions do not have checkboxes next to them as either level protected or globally protected. Nor have I ever set them as level or globally protected.
Hi! Since the last time I was on this forum I have been doing some troubleshooting – Initially the deactivate/delete appeared the fix the issue as I was able to login and access the protected materials once. However, shortly afterward I received communications from my users that the site was still prompting them to login again when they tried to access protected content. And I had the same issue when I tested it myself. What do I need to do at this point?
The host hasn’t made any changes to the server and the theme is up to date. We are running the current version (MadHat 1.0.0.3) and that update was released on Jan 9th of this year.
The sandbox site does have the same plugins and configuration of all those plugins are the same. The only thing that is notably different are the menu items. The sandbox site was used to test plugins and themes so once it came down to actually designing the content layout, that was all done on the live site.
Now for some reason I was able to change the theme on the Sandbox site after I deleted the theme we tested and used for the live site (MadHat). I activated WordPress theme Twenty Seventeen on the sandbox site successfully. However I’m still experiencing the login loop on the sandbox site as well.
We have been using this plugin for some months without any issues so we already have a listing of close to 175 members. Can you give me some instruction on the best way to go about deleting the plugin (which I assume will wipe all its data) while still being able to reinstate all the users later?
We have each member listed as a WordPress contributor and we also use the membership plugin in associating with the Business Directory plugin so I will need to relink all those items.
Yes, the plugin sandbox testing option was never enabled. All the issues and testing we have had have been live tests.
