What happens during a subscription renewal?

[Erika_R]

Hi!

I looked through the documentation but I couldn’t find a detailed description on what happens for the end user when a subscription comes up for renewal? Will a user automatically be charged through the same PayPal account they set up the subscription with? Or are they sent an email produced by the plugin with a link to the renewal page URL set under the plugin general settings?

Thank you!

[The Assurer]

If the membership is a recurring subscription; PayPal bills the member and sends an IPN to the plugin, every subscription period. If PayPal cannot collect a payment from the subscriber, the plugin changes the member’s account state to “Inactive.” The next time the member tries to login, they are sent to the renewal page.

If the membership is a non-recurring (Buy Now) payment; PayPal bills the member only once. When the membership expires, the member’s account state goes “Inactive.” The next time the member tries to login, they are sent to the renewal page.

[Erika_R]

Excellent, thank you!

[Author]

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