Canceling subscription payments

[Erika_R]

Hi!

We are restructuring our organization and creating a new website. However, the transition from our old site will be gradual. We have a handful of people that have a membership subscription, which, from what I understand, will automatically renew and charge the membership fee on the renewal date. Is there a way to turn that off that subscription but keep their profile information available until our transition to the new website is complete?

[mbrsolution]

Hi, you could set the account to Inactive. Let me know if that helps you.

Kind regards

[Erika_R]

I think that might work. Thank you so much!

[Author]

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