[suehack]

The latest update has now sorted it, thank you very much.

[suehack]

Thank you. I am not using any addon with this plugin.

[suehack]

I have unlimited memory with my host provider

[suehack]

I have changed the theme to Twenty Sixteen and the exact same thing is happening.

[suehack]

I have just tried going in as the user new testing and tried to update my profile and change the password but the system is not remembering the addition of any details nor the password change. I have not added any other plugins since this failed to work. It seems to be something that has happened within the last 2 days since your update.

[suehack]

I have not changed any of the plugins since it was working last. I have cleared all my caches but still if I go to amend me member newtesting and change the password and press Edit User it does not save the changed password and will not let me log in using the new password.

[suehack]

This is it:

Hi newtesting, This notice confirms that your password was changed on Bürstner UK Owners’ Club. If you did not change your password, please contact the Site Administrator at admin@burstnerclub.co.uk This email has been sent to amathusorg@gmail.com Regards, All at Bürstner UK Owners’ Club http://burstnerclub.co.uk

[suehack]

This has only just started to happen in the last couple of weeks. How does this explain the unformatted emails that are originated by Simple Membership?

[suehack]

I have done this and no change. I have however removed the plugin Email Templates and for some reason the message received is now displayed!?

[suehack]

I’m wondering if I deleted the plugin and reloaded it if it would clear whatever confusion has occurred. I have hundreds of members in here though at present so I don’t want to lose that information, can you please advise if it will all still be there if I did do this?

[suehack]

I have done this and it has made no difference. The problem is with the email being sent out from Simple Membership on Password Reset. It arrives at the other end but the message is blank. If however you go to Message, View, Raw Source you can see the new password etc amongst lots of other code. This is the only email that is sent from our website that does not work! It was working on 4 May but now is not.

[suehack]

I also have Email Subscribers as a plugin and have the templates set to WP HTML Mail, other options are WP Plain Text Mail, PHP HTML Mail or PHP Plain Text Mail. Would either of these settings affect the email through Simple Membership?

[suehack]

I have tried deleting the image used for a header and reinstating it but that seems to make no difference. In my development area there seems to be a problem with the image displaying in the header and instead a tagline appears (which I have not set for the email template). I’m wondering if the problem is with the email template itself and the header area?

[suehack]

Hi

They could be using a variety of software. MacMail and Gmail and Webmail have all been tested.

Thanks

[suehack]

Hi

On clicking Password Reset and entering the email address the recipient receives an email in their normal mail with subject line but no text body. If you click on View, Message, Raw Source this is what appears.

Delivered-To: kantaraconsultancy@gmail.com
Received: by 10.12.150.69 with SMTP id 5csp1996789qvy;
Tue, 16 May 2017 09:55:23 -0700 (PDT)
X-Received: by 10.107.136.195 with SMTP id s64mr11466802ioi.18.1494953723399;
Tue, 16 May 2017 09:55:23 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1494953723; cv=none;
d=google.com; s=arc-20160816;
b=L7MHWrkoMqqzJ4Kryq/BRuSxPRVTeSfqYEQjjpT8BEsIn+DqwBUvqfJT4v3OxfUQUX
/fpz/FHe3tiHT2U554tPhBFcCpFM/egpr2skY3LLB7JS+gVIaJUK9lNdlu93z8CuGUvh
idH4lXNTrpW19233jKNXUbIfwEj2Zc+CPenbqTDscge4LRU6foxHN3Tr+vdMjHboLzas
AF1+Gc2yTphF8t0Vr+McrY4zpufLIBD/VTQVMmhnnxqk0uiifzXFUrxKg4eEQn3gMOMa
9cnJpmsLIUpqfH2Y/KnKJbVgTDLwTOPDhfU3gdK8S0nU0Rb9U0wT1HUvO4QNeC3hKk/W
0AIQ==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
h=subject:message-id:to:mime-version:from:date:dkim-signature
:arc-authentication-results;
bh=ikRUN9hQaFzEOolSVDVbRj4afcbgcTfWPNlbbOFJoio=;
b=iL4LdOiO4t7l9XRIolHFF1I2/sRF2CW9iBjBI3WC1Z5t+5cZMccEEH7kqPdC7oY7+q
A1CchVpxPmz7OwEHBNQjonjnVeJ7/8NYjSW+cCvg/J4VdDukW0SAcrFC61VbZzWYmiGM
eS9LQFV2aHmdHnmvExE43Fje161X/8lNrBrmJB6Ql4Hhb3zofqUz5eW1iAGuJLq+Gypw
J72FkfDndDT3/R2t6sTQZ4Qj7Jk7Lv2csX9d+g6fknKXMHUCzhulCf0u2ModwgrT6FPK
4A0NF5jAyuZ3zXqyzDgxq9VsFSetKMx2MzR/fLV6x2kHeszFWbKzdJ3SOZ3dPKg7hER1
sSbg==
ARC-Authentication-Results: i=1; mx.google.com;
dkim=pass header.i=@sendgrid.net;
spf=pass (google.com: domain of bounces+5459044-ab24-kantaraconsultancy=gmail.com@sendgrid.net designates 167.89.105.231 as permitted sender) smtp.mailfrom=bounces+5459044-ab24-kantaraconsultancy=gmail.com@sendgrid.net
Return-Path: <bounces+5459044-ab24-kantaraconsultancy=gmail.com@sendgrid.net>
Received: from o1.0pqt.s2shared.sendgrid.net (o1.0pqt.s2shared.sendgrid.net. [167.89.105.231])
by mx.google.com with ESMTPS id x13si2789450ite.18.2017.05.16.09.55.22
for <kantaraconsultancy@gmail.com>
(version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
Tue, 16 May 2017 09:55:23 -0700 (PDT)
Received-SPF: pass (google.com: domain of bounces+5459044-ab24-kantaraconsultancy=gmail.com@sendgrid.net designates 167.89.105.231 as permitted sender) client-ip=167.89.105.231;
Authentication-Results: mx.google.com;
dkim=pass header.i=@sendgrid.net;
spf=pass (google.com: domain of bounces+5459044-ab24-kantaraconsultancy=gmail.com@sendgrid.net designates 167.89.105.231 as permitted sender) smtp.mailfrom=bounces+5459044-ab24-kantaraconsultancy=gmail.com@sendgrid.net
DKIM-Signature: v=1; a=rsa-sha1; c=relaxed/relaxed; d=sendgrid.net;
h=content-type:from:mime-version:to:subject:x-feedback-id;
s=smtpapi; bh=VbA4HC7LpjdEbmmYFfiwbxTVLYE=; b=bIsB5FsgSuC8C6rPU+
zZ6tBuiX3yyRAwx8cW6cGHQCvyQW1QKocZB4Ffhd3jkTGa1LyjlIdG45NvEokW0C
YgXox5u3AiehLJT2XkdBDWtgVLkLGXbcr3LGjKn46z56K7bbkUYwgxu7Hqxpxf6d
3/14yHzOIZMKoJ0CfpY91/Wtw=
Received: by filter0040p1las1.sendgrid.net with SMTP id filter0040p1las1-5775-591B2EF8-4B
2017-05-16 16:55:20.571318272 +0000 UTC
Received: from NTQ1OTA0NA (unknown [185.2.4.92])
by ismtpd0004p1lon1.sendgrid.net (SG) with HTTP id 1bNNBNPTTmC_j4IkbLbmZg
Tue, 16 May 2017 16:55:20.179 +0000 (UTC)
Content-Type: multipart/alternative; boundary=954f34ac135943de9c2168ec1ae4af20a0f92824196151cfcd041ece266e
Date: Tue, 16 May 2017 16:55:20 +0000
From: “Burstner UK Owners’ Club” <admin@burstnerclub.co.uk>
Mime-Version: 1.0
To: kantaraconsultancy@gmail.com
Message-ID: <1bNNBNPTTmC_j4IkbLbmZg@ismtpd0004p1lon1.sendgrid.net>
Subject: Burstner UK Owners’ Club: New Password
X-SG-EID: gCfOIgqheW0GF0Q8rMPeFE3H99YuqB+vdINDhZuOgd843R4G6Ne/o5r0Wy5+gxOzEWZpdBfMBCyhsj
SgNwne2EzaygWjhhNFJFNXsEKHxb07Z0fkZLbG/BD6kk+GEHBxdRfHEbaG3Q9V0/F/We9Zo4UtStRD
5eYUXH41//kNHKwxljK01R7owPDYHVZ8cB55RPMTqkKKoO9IMsMf/BXfpBSoGo/KLz6pJK6rpisruf
78/jjy89aPmyH2ykjCBXV/
X-SG-ID: 8jXKzZkZOLw8fDcfQreIJqrM1Y7jV9V6APmE/W7b4l8LQdN1CsYcxNV15PWnDqpz
X-Feedback-ID: 5459044:EjWDlHqN93Kd6iq35upGOMdIALsCgbsjhRRsi6ZkNGY=:KqnOt3S6dKJ6PVCS4s2wmBSlYdXezwKRZsVU/YuaYqw=:SG

–954f34ac135943de9c2168ec1ae4af20a0f92824196151cfcd041ece266e
Content-Transfer-Encoding: quoted-printable
Content-Type: text/plain; charset=UTF-8
Mime-Version: 1.0

Dear=20=20

Here is your new password:

Username: testing
Password: CYDDIcylAXX!

You can change the password from the edit profile section of the site (afte=
r you log into the site)

Thank You
BUKOC Admin=

–954f34ac135943de9c2168ec1ae4af20a0f92824196151cfcd041ece266e
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html; charset=UTF-8
Mime-Version: 1.0

<ear=20=20

Here is your new password:

Username: testing
Password: CYDDIcylAXX!

You can change the password from the edit profile section of the site (afte=
r you log into the site)

Thank You
BUKOC Admin<img src=3D”https://u5459044.ct.sendgrid.net/wf/open?upn=3Ds1Sjx=
Vl13TQxdZvVODap6s-2BfoQ6bWC0QV685tYrdgsCHJUE54fMA7tZcQ6dlxlIk74OENGXa6CcKQE=
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Z5zPu4367ZZSYcLtUgChzZCVKoYpstpkgOhuu1S4J-2F3K4YXRbdNU69UtSZrtIbAoO6sL1uCOM=
NhpB5BU1ffbRrwrbbad02E7lZRU-2B8ZT9dA8ImcBrAiMRxOGxb-2Ftii6ObJCkxUs4lGdoqMKW=
nmsAV78d4DIAEY-3D” alt=3D”” width=3D”1″ height=3D”1″ border=3D”0″ style=3D”=
height:1px !important;width:1px !important;border-width:0 !important;margin=
-top:0 !important;margin-bottom:0 !important;margin-right:0 !important;marg=
in-left:0 !important;padding-top:0 !important;padding-bottom:0 !important;p=
adding-right:0 !important;padding-left:0 !important;”/>

–954f34ac135943de9c2168ec1ae4af20a0f92824196151cfcd041ece266e–

Best wishes
Sue

[Author]

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