[MAT200]

Thanks – I am seeing if I can get budget released to purchase this add on – as my web skills don’t really extend to creating child themes and using function php!

Appreciate your help.

[MAT200]

To follow on from this to be clear, what I am assuming is that a message should appear at the base of the form or in its place once the submission is complete in order that the person submitting the registration knows that it isn’t a dead form.

[MAT200]

Hi there,

It is not the email message I am wanting. It is a within sign up form success or other notification. At the moment what happens is that the person trying to register presses the register button at the bottom of the form and then nothing happens.

Best
Martine

[MAT200]

Hi there,

Yes I have set it up in accordance with those instructions. I have not received any error messages.

Thanks
Martine

[MAT200]

Hi there,

I had the custom messages add on enabled for the first test, disabled for the second and reenabled for the third.

Even when it is disabled, there is no success message / change from the registration form. My colleague who tried to register believed that she hadn’t succeeded in registering (hers is the last test) despite that clearly she has. Another colleague (before I started running debug) attempted to register with an existing email and instead of being notified that she already had an account it just stayed with the registration form.

I hope this helps to further clarify.

Best regards
Martine

[MAT200]

Hi There,

I already had debug enabled. Here is the logfile info from earlier (it seems to take up to 24 hours for the log information to display – so thankfully I have yesterdays!) which shows two subscription attempts. I have blanked out the email addresses of the subscribers – if you need them – let me know and I will send the log to you privately.

As you can see, the email notifications and mailchimp integrations work beautifully, so it is the success / unsuccesful messages that need to be solved.

Thanks!
Martine

[01/30/2017 9:56 AM] – SUCCESS: Member registration complete email sent to: xxx@mepm-property.com. From email address value used: info@mepm-property.com
[01/30/2017 9:56 AM] – SUCCESS: Admin notification email sent to: info@mepm-property.com
[01/30/2017 9:56 AM] – SUCCESS: Mailchimp integration addon. After registration hook. Debug data: |xxx@mepm-property.com|Martine|TrebucqResidency
[01/30/2017 10:46 AM] – SUCCESS: Member registration complete email sent to: martine.trebucq@gmail.com. From email address value used: info@mepm-property.com
[01/30/2017 10:46 AM] – SUCCESS: Admin notification email sent to: info@mepm-property.com
[01/30/2017 10:46 AM] – SUCCESS: Mailchimp integration addon. After registration hook. Debug data: MEPM Newsletter|martine.trebucq@gmail.com|Martine|T Testing 2
[01/30/2017 10:46 AM] – SUCCESS: Mailchimp integration – Doing list signup…
[01/30/2017 10:46 AM] – SUCCESS: Checking list name : MEPM Newsletter
[01/30/2017 10:46 AM] – SUCCESS: Found a match for the list name on MailChimp. List ID :88571d46e5
[01/30/2017 10:46 AM] – SUCCESS: List ID to subscribe to:88571d46e5
[01/30/2017 10:46 AM] – SUCCESS: MailChimp Signup was successful.
[01/31/2017 10:27 AM] – SUCCESS: Member registration complete email sent to: yyy@mepm-property.com. From email address value used: info@mepm-property.com
[01/31/2017 10:27 AM] – SUCCESS: Admin notification email sent to: info@mepm-property.com
[01/31/2017 10:27 AM] – SUCCESS: Mailchimp integration addon. After registration hook. Debug data: MEPM Newsletter|yyy@mepm-property.com|Mandy|McLean
[01/31/2017 10:27 AM] – SUCCESS: Mailchimp integration – Doing list signup…
[01/31/2017 10:27 AM] – SUCCESS: Checking list name : MEPM Newsletter
[01/31/2017 10:27 AM] – SUCCESS: Found a match for the list name on MailChimp. List ID :88571d46e5
[01/31/2017 10:27 AM] – SUCCESS: List ID to subscribe to:88571d46e5
[01/31/2017 10:27 AM] – SUCCESS: MailChimp Signup was successful.

[MAT200]

Hi There,

Even with the custom messages deactivated there is no success message.

Any suggestions to make it work are very welcome 🙂 I have some people getting very angry with me about this.

Best regards
Martine

[MAT200]

I do use the login redirect and have it set for different pages. I also have all registrations set to pending. Even a test with registrations set to accepted didn’t forward them to the opening page from the registration form (it does from the login form, don’t worry)

Let me know if you still would like that I test without the custom messages add on activated.

And sorry if I’ve been at all unclear but I don’t have any form builder plugin. Just this simple membership plugin and these add ons: custom messages, after login redirection, form short code and mailchimp integration.

I hope this helps clarify the current set up.

Best regards
Martine

[MAT200]

I am using the custom messages add on. But it also doesn’t work when it is disabled. My original installation of the form builder was circa 10 days ago. Fingers crossed for a solution!

[MAT200]

I have the same problem on a site I am working on. Neither before nor after installation of custom messages add on does the registration form redirect itself to any success message / confirmation. Having followed above recommendation debug doesn’t return any results at all. What are the next steps?

[Author]

Posts