[Darren.Brown]

I had started a similar thread as requested because I am experiencing the same issue as the OP, I had posted log files and the last question asked was wether or not i use captcha. after that the entire thread was deleted. I am not sure if that means I should stop requesting support on this issue?

[Darren.Brown]

why was my thread deleted with the same issue? (i was instructed to create it)

[Darren.Brown]

I tried turning off all plugins except smp as you suggested, but we now have a long list of incomplete users, the email link works and directs them to the smp form to complete sign up, but when the submit button is pressed the page simply refreshes with a blank form. I can generate new links – same result. form can be filled in, but submit just refreshes the page and user remains incomplete.

[Darren.Brown]

I am having the same problem. I have found we can add members manually, but if they pay to join, it is not possible to complete registration (email link works but form just resets when submitting)

[Darren.Brown]

tried deleting and re-installing the plug in. Problem still exists.

[Darren.Brown]

ps – members already on the site are able ot log in as normal.

[Darren.Brown]

a bit more information.

Now when a new member signs up, paypal has the address (yey) the new member recieve the email with link to activate their account. So far so good.
They click on the link and they are taken to the correct page on the website. They fill out the registration form and click ‘register’
the page refreshes but no information is transferred to the site and they are still set to inactive (despite the default being active)
If I manually activate them, the recieve the email letting them know they are able go to log in – but like the register button the page simply refreshes when clicking the log in button.

Help! about to throw in the towel and give up!

[Darren.Brown]

The workaround worked and the address is now shown – thank you.

But the sign up process is now broken :/ Members are set to inactive (even though active is the default setting) and clicking on the link generated by email takes you to the regsitration page, but clicking on register has the result of refreshing the page so all fields are blank…it seems stuck in a loop. I tried manually making the member active, but the registration page still does not work.

one step forward..two back

[Darren.Brown]

That might work – Thank You. So you are suggesting making and using a Paypal button on paypals website and adding the short code from the plugins generated field rather than using Simple Memberships own generated button? I will try that – hopefully that will work.

For future updates, if there was a text field you could enter one of paypals html button code snippets either during the SMP button creation or via edit, it could solve the problem too. For example, if I could enter: ‘no_shipping=2’ it would prompt the person paying to enter their address.

For reference I got that code from here:
https://developer.paypal.com/docs/classic/paypal-payments-standard/integration-guide/Appx_websitestandard_htmlvariables/

I will let you know if your suggested method works

[Darren.Brown]

Thank you. the add-on will certainly be essential to us as we need additional information (for the cars) but I am holding off purchase until we sort the paypal issue out. The accounts secretary must have the information on the paypal system. Because not everybody bothers to activate their website account, the accounts secretary has to email me because he does not have the members address. Most times people have not finished setting up their acocunt so I have to forward the name and email address of the new member to the membership secretary so he can contact them for their address – and not everybody will bother to reply. Next thing you know we have a complaint posted on the forum from a discruntled member because they have not recieved ther membership pack. All this is avoidable if the plug in would simply request the address from paypal the same as you do when creating your own paypal button.

Simple Membership is absolutely the best membership management plug in for wordpress that I have found. Its easy to integrate, simple to use and just works, however this small problem is far too inconvenient to ignore. Do you think it would be possible to add this in an update if its not possible for me to change from the plugin back end?

[Darren.Brown]

Thanks for the reply. Paid membership to a classic car owners club. I will definately be buying the forum add on, but only if we can get the paypal issue resolved as the accounts secretary needs that information with the paypal transaction.

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