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Alex

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Viewing 3 posts - 1 through 3 (of 3 total)
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  • October 30, 2024 at 5:09 pm in reply to: Paypal subscription payment accepted but member not created #29009
    Alex
    Participant

    IPN is confirmed to be active on PayPal. The button we are using is the PayPal Subscription (New API). We also think there may have been some cache issues and have asked WP Engine to bypass cache per your cache documentation.

    Debugging has been enabled and I’ll let it run through the week. Thanks!

    October 26, 2024 at 5:25 pm in reply to: Paypal subscription payment accepted but member not created #28973
    Alex
    Participant

    I’ve enabled debugging. I will get the logs if/when this occurs again. I’m also checking IPN. It should be enabled but I’m double checking.

    Just to confirm, since I’ve manually created memberships for these few customers where paypal shows transaction but no membership created by SWPM, does that mean I have to manually check Paypal to confirm their account is in good standing.

    December 12, 2023 at 9:18 am in reply to: An error prevented the user from checking out with PayPal. #27452
    Alex
    Participant

    This can be deleted. Paypal has USER_ACCOUNT_RESTRICTED. It requires photo id, etc.

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Viewing 3 posts - 1 through 3 (of 3 total)