Users can't confirm their registrations

[mbrsolution]

Hi, no you should not loose any data. However just to be on the safe side you can always create a backup of your site. Then delete the plugin and installed a fresh new copy.

Kind regards

[Sandrine]

Hello,
I just deleted than re-installed the plugin and the situation is still the same.
Is there a way to send a thank you email without the conformation link and for me to manually email a password to people who register?

Thanks
Sandrine

[mbrsolution]

Hi @Sandrine, the plugin developers will investigate further your issue.

Kind regards

[Sandrine]

Thank you! Let me know they need any info.

[kristihugs]

I will wait too if you don’t mind since I am having the same issue and have done as instructed as well with no success.

[admin]

This seems like a plugin conflict to me. When that registration form is submitted, it should just be complete. I have tested that so I know that functionality is working fine.

Please do the following conflict test:
https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

Regarding reloading the plugin, you don’t lose any data if you deactivate the plugin then load a new copy.

[Sandrine]

Hello,
I just dis-activated all the plugins and did the test, I thought the Participants Database plugin might be the cause for conflict (https://wordpress.org/plugins/participants-database/)

But actually the confirmation page still reloaded itself after all the plugins had been disabled, and the membership is not confirmed.

This is the list of my plugins:

Akismet Anti-Spam
Settings | Deactivate | Edit
Used by millions, Akismet is quite possibly the best way in the world to protect your blog from spam. Your site is fully configured and being protected, even while you sleep.

Version 3.3.2 | By Automattic | View details
Select CopyRightPro
CopyRightPro
Deactivate | Edit
CopyRightPro is a plug-in that prevents the copying of texts and images from your blog, if you install this plug-in, your content of wordpress will be protected.

Version 2.1 | By Andres Felipe Perea V. | View details
Select DW Question Answer
DW Question Answer
Go Pro! | Deactivate | Edit
A WordPress plugin was make by DesignWall.com to build an Question Answer system for support, asking and comunitcate with your customer

Version 1.4.5 | By DesignWall | View details | Extensions
Select GoDaddy Email Marketing
GoDaddy Email Marketing
Settings | Deactivate | Edit
Add the GoDaddy Email Marketing signup form to your WordPress site! Easy to set up, the plugin allows your site visitors to subscribe to your email lists.

Version 1.2.0 | By GoDaddy | View details
Select Jetpack by WordPress.com
Jetpack by WordPress.com
Jetpack | Settings | Support | Deactivate | Edit
Bring the power of the WordPress.com cloud to your self-hosted WordPress. Jetpack enables you to connect your blog to a WordPress.com account to use the powerful features normally only available to WordPress.com users.

Version 5.0 | By Automattic | View details
Select Participants Database
Participants Database
Deactivate | Edit | Settings
Plugin for managing a database of participants, members or volunteers

Version 1.2.4 | By Roland Barker, xnau webdesign | Visit plugin site
Select Simple WordPress Membership
Simple WordPress Membership
Settings | Deactivate | Edit
A flexible, well-supported, and easy-to-use WordPress membership plugin for offering free and premium content from your WordPress site.

Version 3.4.9 | By smp7, wp.insider | View details
Select WP Customer Reviews
WP Customer Reviews

Thanks
Sandrine

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