Registration Issues

[pamball]

OH and just for the record – I was never able to get the emails to send – and no they were not going to SPAM just never sent, :0( And when they were redirected to the registration it would have the email in there but would not allow them to setup a username and password for that email address. This caused a huge problem, :0(

[eric]

The email works for me, so maybe check your php config to see if your mail function is enabled.
I am still using the plug in but I had to find a work around for the time being. im sure the plugin will get more useful with future updates.

the work around is simply make the “join us” page only accessible to free simple membership user, so then payment can only be processed by an exiting simple member as an upgrade. this will eliminate the issue of registrations that are made AFTER the payment as it is only available for logged in users.

so the problem now is registeration of free member account. I had to write a disclaimer on the registration page saying that if the registeree already has a WP account, then they either had to use a different username and email, OR delete the WP account prior to registration, OR contact administration to get the member details imported into the membership plugin.

The reason I am sticking to this plug in as it seems like best plugin that actually changes the users role upon payment (rather than creating access conditions) which i need for my site. also relatively lightweight and simple (as the plugin suggests) therefore making it easier to manipulate.

[eric]

oop, I take that back. I just found out the plugin doesnt actually change the user role! if the free account is registered as a subscriber, then upon upgrade, the user role should change. but it doesnt so i cant use this now unfortunately.

[mbrsolution]

Hi can you provide a bit more information in regards to the following?

if the free account is registered as a subscriber, then upon upgrade, the user role should change. but it doesnt

[eric]

hi,
again, i think this is a wordpress compatibility issue.
if the a user creates an account with SM as free user, by default they become a ‘subscriber’, and that is updated on the WP user as well.
but when the same user upgrades their account and the user role should change to ‘author’. but the user role does not change upon payment as seen in the WP user page. they remain as subscriber. as there is nowhere you can actually see the user role in the SM plugin members page, i assume that the role is unchanged judging by the role displayed in the WP user page.

Since some of my content is also resticted via user roles on WP, is there a way to change the user role on upgrade?

[mbrsolution]

Hi Eric make sure you update the plugin to the latest version.

In regards to your comment.

if the a user creates an account with SM as free user, by default they become a ‘subscriber’, and that is updated on the WP user as well.

It depends on your settings! You can change the user role when you create the membership level.

In regards to the following comment.

but when the same user upgrades their account and the user role should change to ‘author’. but the user role does not change upon payment as seen in the WP user page.

This plugin works separately from WP Users.

[Author]

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