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Thanks for your response. You are correct, I was in user admin. I returned to WP membership, and my testers verified they were still having the same problem — completing their credentials and clicking the login seemed to merely refresh the page.
However, I reset their passwords and tested myself, and the login worked. I sent it back to them, and they were finally able to login.
We’ve reset the password of the other 6 people having problems, and they were all able to successfully login as well.
So, neither you nor I changed anything. The only thing that happened was the passage of time. Any idea why it’s working now?
Thanks, as always, for the great product and support.
Sez@sezg, it could have been a mere refresh issue. However just keep an eye open to see if it happens again. But make sure you enable Debug mode. so that you can check the log files.
Report back if you have this type of issue again.
Kind regards
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