[relangle]

Tried all the suggestions on default WordPress theme (Twenty Twenty Two) and also the following:
1) Deactivate the plugin Simple Membership plugin.
2) Use the WordPress version to request a new password.
3) Follow the instructions to reset and create a new password.
4) Log in with the new password created.
5) Re-enable Simple Membership plugin again.
6) Carry out another test.

Still get the error below.

Error! The password reset key is invalid. Please generate a new request.

Willing to try anything else to get this resolved.

Thanks

[relangle]

Checked with our hosting provider and the server we are running on doesn’t have a cache system. Then cleared the WordPress cache via a plug-in and also cleared browser cache and problem continues. Tried multiple browsers with cleared cache and problem continues.

Will try the other steps suggested and will report back on back.

Thanks so much for the reply and things to try.

[relangle]

I tried the steps above. Deactivated ever plugin except for Simple Membership and set the theme to Twenty Twenty-Three then did the Password Reset, got the email, clicked the link and entered the new password twice, got the confirmation page as described in my original posting above that it was successful (which it did work), BUT also got the error displayed under it:

Password Reset

Password Reset Successful. Please Log In
Error! The password reset key is invalid. Please generate a new request.

BTW, debug shows no errors.

I am completely stuck and can’t figure this out. Hope someone can help solve this mystery error message.

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