[lyndamangoro]

Hello
We are using a subscription button.
The Paypal IPN is set up and working.
Payments always go through fine and get recorded in Wordress, even for the problemating users who get stuck on ‘Incomplete’, their payments are comign through and being recorded in the plugin Payment area.
We have had a couple of users register fine without experiencing this problem.
It is just on some occasions when a new member clicks the link in the email and fills in the form, it does nothing and they stay stuck on Incomplete.
We are using the Form SHortcode Addon.
Thanks

[lyndamangoro]

Hello

Thank you. I already followed all these steps – the user receives the email and clicks the link. The payment has definitely gone through and the notification been received, in the payments section it is showing.

None of this is the problem – the problem is after they lick the link they receive in the email and fill in the registration form it does nothing and they remain listed as Incomplete in the members section.

Please advise.

Thanks

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