Membership Plugin

WordPress Membership Plugin

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jr2146

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • August 22, 2016 at 7:00 pm in reply to: How does a member cancel their membership #7943
    jr2146
    Participant

    Hi, sorry for the delay getting back to you, What I did was I add the [swpm_profile_form] to my login page and when they login and then go back to the login page it shows all their information… So all is working perfect now…

    as for the 2nd question on PayPal, sounds good.

    Thank you for all your help and getting back to my questions in a very timely matter, I will defiantly recommend your plugin to my friends and also use it on my future websites.

    Thanks
    Jason

    August 17, 2016 at 7:13 pm in reply to: How does a member cancel their membership #7867
    jr2146
    Participant

    Hi

    Ok, I re-created a “Edit Profile Page” per the instructions on the document you gave me and put the short code in it and put the new url link in the settings section. It works good, the only thing is when I login as the member aka username and password ( money ) I still do not see this edit profile pge, so what I did was in my members section I just put a link to edit their profile and that seems to work… where should this edit profile page be for the member to find it when logged in??

    As for the 2nd question if they delete their account will it also cancel their PayPal payments, as on the edit profile page I don’t see where they can manage their PayPal payments via your payment plugin?

    Thank you
    Jason

    August 16, 2016 at 4:09 pm in reply to: How does a member cancel their membership #7837
    jr2146
    Participant

    Just to make sure were on the same page, when I login as the admin I can delete and change all user info, but when I login as the member(username & password of money ) I can’t cancel the membership anywhere….

    also to your question, When you login with the username & password ( money ) you will see in the upper right it will say howday,money you then hover your mouse over it and it will say edit profile and take you to the members profile page but there is nowhere on that page for the member to cancel their membership, which is my main question as I want the member to be able to cancel.

    as for the 2nd question I read the documentation in your link and have done all that and I have the IPN in PayPal active an seems to be working because in PayPal it says its enabled, my main question on this was, I created a subscription link via your plugin in the payment settings of your plugin and added a free 14 day trial, but when the customer signs up there is nowhere for me to cancel them in Paypal if they want to cancel before the 14 day free trial is up and after the 14 day it automatically charges them and I have had to refund them when they request to cancel before the 14 days is up.. Do I need to go to members section in the plugin and then > Edit > then change the “account Status” to expired or Inactive, for the paypal not to chaarge them after the 14days ??? Thanks for any help on this

    I hope this help to clear up any confusion..

    I also appropriate all your help.

    Jason

    August 15, 2016 at 4:05 pm in reply to: How does a member cancel their membership #7819
    jr2146
    Participant

    Hi,

    Thanks for the reply, I just logged into my admin and I see the delete under the user but when I login to my test account, like I am a customer I do not see the delete user account.. Here is my website daytradingfearless.com and if you want to login and look at it, the Username & Password are both money

    Also I had a customer sign up for the 14 day free trial this morning but when I go to my PayPal account I dont see him in there, is this the way it should be, the reason is if he want to cancel before the 14 days I have no way of doing it and then he will just automatically be billed. Any thoughts on this one? I also have the IPN enabled per your instruction in the document.

    Thank you
    Jason

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