johnC

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October 10, 2016 at 8:18 pm in reply to: Client has installed plugin and locked everyone out of dashboard. Help!! #8539

johnC
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The plugin is definitely deleted. Thanks for your support…..I had assumed that the plugin had somehow made some changes to the admin definition….but it might be that they did something else while trying to fix the issue.

October 10, 2016 at 7:49 pm in reply to: Client has installed plugin and locked everyone out of dashboard. Help!! #8537

johnC
Participant

Thanks MBRSolution, I appreciate your input. I have looked at the site structure via FTP and it looks like the plugin has already been deleted.

October 10, 2016 at 7:37 pm in reply to: Client has installed plugin and locked everyone out of dashboard. Help!! #8535

johnC
Participant

Unfortunately no-one can get in to check…..would I be able to see that setting in the DB?
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