[dhruv_1256]

I also have a question regarding the Braintree Payment Button

Does the Simple Membership plugin support Braintree as a payment gateway, specifically for subscription-based memberships?

If not natively supported, is there a recommended add-on or workaround to integrate Braintree for recurring payments?

Thank you for your support!

Best regards,
Dhruv

[dhruv_1256]

I would like to disable two specific emails that are sent automatically by the plugin:

1. “Prompt to Complete Registration” email
2. “Registration Complete” email

Also, are there any other steps I should take to ensure these emails are completely disabled?

Thank you for your support!

Best regards,
Dhruv

[dhruv_1256]

Here is a log file’s content

[2025/07/02 05:10:35] – SUCCESS: swpm_pp_create_subscription ajax request received for createSubscription. Button ID: 2440, On Page Button ID: swpm_paypal_button_0
[2025/07/02 05:10:37] – SUCCESS: PayPal Subscription ID: I-6WVWPJGJSNVP
[2025/07/02 05:12:23] – SUCCESS: OnApprove ajax request received for createSubscription. On Page Button ID: swpm_paypal_button_0
[2025/07/02 05:12:23] – SUCCESS: Subscriber Email or Name not set in the onApprove data. Going to query the PayPal API for subscription details. Subscription ID: I-6WVWPJGJSNVP
[2025/07/02 05:12:24] – SUCCESS:
Array
(
[payer_id] => G6JQPRSPEEVYG
[name] => Array
(
[given_name] => John
[surname] => Doe
)

[tenant] => PAYPAL
[shipping_address] => Array
(
[address] => Array
(
[address_line_1] => 1, main st
[admin_area_2] => San Jose
[admin_area_1] => CA
[postal_code] => 95131
[country_code] => US
)

)

)
[2025/07/02 05:12:24] – SUCCESS: Subscriber Email: , First Name: John, Last Name: Doe
[2025/07/02 05:12:25] – SUCCESS: Subscription tenure type: REGULAR, Sequence: 1, Cycles Completed: 1
[2025/07/02 05:12:25] – SUCCESS: Validation passed. Going to create/update member account and save transaction data.
[2025/07/02 05:12:25] – SUCCESS: Transaction type: pp_subscription_new, Transaction ID: 75F77888FS190010U
[2025/07/02 05:12:25] – SUCCESS: Membership payment paid for membership level ID: 4
[2025/07/02 05:12:25] – SUCCESS: swpm_handle_subsc_signup_stand_alone(). Custom value: subsc_ref=4&user_ip=::1&reference=75F77888FS190010U, Unique reference: 75F77888FS190010U
[2025/07/02 05:12:25] – SUCCESS: Could not find any record using the given email address (). Attempting to query database using the unique reference: 75F77888FS190010U
[2025/07/02 05:12:25] – SUCCESS: Did not find a match for an existing member profile for the given reference. This must be a new payment from a new member.
[2025/07/02 05:12:25] – SUCCESS: Creating new member account. Membership level ID: 4, Subscriber ID value: I-6WVWPJGJSNVP
[2025/07/02 05:12:25] – SUCCESS: Member signup URL: http://localhost/hustlehub/membership-join/membership-registration/?member_id=72&code=74bca6419740ea0f4b69226ce55b07ff
[2025/07/02 05:12:26] – SUCCESS: Member signup (prompt to complete registration) email successfully sent to:
[2025/07/02 05:12:26] – SUCCESS: Saving transaction data to the database table.
[2025/07/02 05:12:26] – SUCCESS: Transaction data saved.
[2025/07/02 05:12:31] – SUCCESS: Payment Notification Forwarding is Enabled. Posting the payment data to URL: http://localhost/hustlehub/thank-you/

[dhruv_1256]

Thank you for the update.

I have updated the plugin to the latest version as suggested and tested the flow again.
However, the issue still persists — the “Prompt to Complete Registration” email is not being sent after PayPal guest checkout, and the recipient email address is still missing in the logs.
Please let me know if there are any additional steps I should try or if further debugging is needed on my end.

Best regards,
Dhruv Solanki

[dhruv_1256]

Hi,

Thanks for your response and for suggesting it may be a country-specific issue.

To test this further, I followed your advice:

• I tried the payment process using a VPN with a different country IP.
• I also installed and tested the latest plugin package you provided in the reference thread.

Unfortunately, even after doing both, the issue still persists:

• The guest checkout via PayPal completes the payment successfully.
• But the “Prompt to Complete Registration” email is still not sent.

So it seems the issue is not related to my country or IP location.

Please let me know if there’s anything else I can try or if a patch might be needed to handle guest email capture properly.

Thank you for your continued support!

Best regards,
Dhruv Solanki

[Author]

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