Custom Email for “Prompt to Complete Registration” – Not PayPal Email

[dhruv_1256]

Hello Simple Membership Support Team,

I’m following up regarding an issue I’ve reported earlier with the “Prompt to Complete Registration” email when using the new PayPal API for subscriptions.

I would like to clarify that I want this registration prompt email to be sent to a custom email address entered by the user during checkout, not the PayPal email address (especially in guest checkout scenarios). This is due to issues where the PayPal email may be inaccessible, and the actual user never receives the registration prompt.

Here’s a summary of the problem:

When a user pays using PayPal (logged in), the registration prompt email goes to the PayPal account email — which is expected.

When a user pays via credit/debit card (as a guest), the email is not sent at all.

We would prefer the system to use a custom email field (or a billing email entered at checkout) to send this “Prompt to Complete Registration” message.

My Request:

Can you please advise how I can:

Override the recipient email for the registration prompt email?

Or if you offer a filter/hook in the plugin to customize the recipient email?

Let me know if there’s a recommended solution, plugin tweak, or custom code snippet I could use.

Thanks for your support!

Best regards,
Dhruv

[admin]

The following are two recommended solutions that can help address this issue:

#1) Use the “Thank You” page for registration
This method allows users to register immediately after making a payment, directly from the thank you page—removing the dependency on the email being received:
https://simple-membership-plugin.com/paid-registration-from-the-thank-you-page/

#2) Allow account creation before payment
If you’re concerned about email delivery issues, this method lets users create an account before completing payment, ensuring a smoother and more reliable flow:
https://simple-membership-plugin.com/allowing-members-create-account-prior-completing-membership-payment/

If you require a different custom registration flow, you could explore custom code modifications. However, these may encounter limitations or compatibility issues with the plugin’s current architecture. In such cases, you might consider exploring alternative plugins that better suit your needs.

[dhruv_1256]

I would like to disable two specific emails that are sent automatically by the plugin:

1. “Prompt to Complete Registration” email
2. “Registration Complete” email

Also, are there any other steps I should take to ensure these emails are completely disabled?

Thank you for your support!

Best regards,
Dhruv

[admin]

You can disable these two emails by leaving their email body fields empty.

Alternatively, you can use the following filter hooks to programmatically override their email body content and effectively disable the emails:

Prompt to Complete Registration
swpm_email_complete_registration_body

Registration Completed Successfully
swpm_email_registration_complete_body

[dhruv_1256]

I also have a question regarding the Braintree Payment Button

Does the Simple Membership plugin support Braintree as a payment gateway, specifically for subscription-based memberships?

If not natively supported, is there a recommended add-on or workaround to integrate Braintree for recurring payments?

Thank you for your support!

Best regards,
Dhruv

[admin]

No, we don’t have a built-in option for Braintree subscription payments.
As a workaround, you could use WooCommerce along with its Braintree subscription checkout feature.

The Simple Membership plugin integrates with WooCommerce, so any payment processed through WooCommerce — including via Braintree — can be used for membership purchases.
https://simple-membership-plugin.com/woocommerce-simple-membership-plugin-integration/

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