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yes, they paid in July via paypal and native wp membership. I imported them Aug 4 into your plugin using your import utility. They expired Aug 4. I changed the dates to July X and set to Active. They expire again
I carefully edited and tracked a few expired members that have described issue to make them Active. They went to Expired status the next day (or a few days). There is no entry in the debug log for those members.
Any ideas
Noticing others http://vip.hikingwithdean.com/index.php/vip-hikes/ape-city/
http://vip.hikingwithdean.com/index.php/santamaria-yedvarts/
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VIP Club Solo Plan- Annually
VIP Club Family Plan – AnnuallyThis is getting ridiculous
All the ones that I manually reset from expired to active and the date from 8/4 to the July paid date are expired again (but retaining the correct date).
Your plugin displays two different date fields as I have named them above
I don’t recall modifying those (if I did it would have been a single person and not all 56)
What is the difference between Access Start and Member Since dates? And do any of those change during membership, including after renewalls or should I keep them the same as I manually update all the 8/4 members?
Hi,
All my members have paid via paypal with annual reoccurring subscription. I have a group of them that were added via your wp member import tool (the first 56 in your membership plugin). I imported them on 8/4/2015. These 56 had paid on dates before 8/4.
For example, 10 of them paid on 7/2/2015. These 10 were automatically charged fee by paypal on 7/2/2016. When 8/4/2016 came around there status was set to expired by plugin.
What I have now is my first group of plugin members (the 56 imports) expiring on 8/4/2016 when payment has already been made via their paypal profiles on various dates in July. I am manually cross-checking these “expired” members with my paypal activity and changing them to Active if renewal is paid, and changing Access Start and Member Since date to original payment date
I’ll have to keep monitoring for the later ones that joined after installing plugin. Make sense?
It appears the problem was WP-SpamShield plugin. After deactivating it paypal was able to resend ipn data and Members got profile on web site
I rec’d another notification from paypal but nothing happened in plugin. No new member, no payment recorded.
I only have the imported users so far. So then I should be fine with just the delete all from WP Users and import into WP Users and leave WP Members alone. Thanks
I did test that out with a manual entry and it worked. I just tried it during an import and it did not work.
But…..the WP Import from CSV plugin sends out a (customizable) email with the login at the /wp-login page. (when there is no password in the csv file, it autogenerates one). Logging in there is the same result as logging at your login page.
There is a catch — I tested this and reimporting will not generate a new password; so the email has blank password field. Thus I would have to delete all the users and import fresh.
I noticed that when I delete a user from WP Users the user is still in WP Members list (when I create in WP Members it appears in WP Users). My question now is: If I delete all the users from the WP Users list, then import fresh from csv, will this affect the WP Members database side of things?
They won’t know what I am talking about. They were WP members only for a few minutes to allow me to import them into your plugin
As far as I can see I’ll have to go into each profile, invent a password, and send the email, one by one. I thought there would be more automation
but wait, don’t they have to log in first? They won’t know their username or password (hence the idea of sending them to the reg page first)
It works good when Paypal button is used. I see that members from Paypal have a token at the end of the REG url, however at the Tools section there is no code in the REG link
Now I can re-word my question better. I have over 50 members that already paid before I had my membership site set up. I exported them from paypal, imported them into WP, and then used your add-on to import into Simple Membership. What is the best way to get them to complete their profile with a login password? (Instead of me doing each one manually and sending notice)
