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How did you create this WP Users role? The reason why I am asking is because this role is not common in WordPress.
In my version of WP-simple-membership it is possible to add membership roles when I add a membership level (so I created for the free membership a “subscribers” role and the other roles the “customer” role).
Because you let me know this is not common in WP-simple-membership or WordPress I checked my other plugins. I found in my active plugins, the plugin “members” from J. Tadlock which is a plugin to create member roles for posts and pages. I understand that this might be blocking some features in the WP-simple-membership plugin.
After deactivation of the “members” plugin I can still create roles for WP-simple-membership but now it works fine, I only have to find out if, after a payment, members get the right role that for that particular membership level so they can see the content for that particular membership level.The following documentation also mentions the following shortcode [swpm_registration_form level=3]. Have you used a shortcode similar to this by any chance?
I only used the [swpm_registration_form] for all membership levels (according to the documentation which says the registration form can detect the membership level of a user and so I don’t use shortcodes with a particular membership level like [swpm_registration_form level=3]). This detection might have been blocked by the “members” plugin. If so, the problem is solved. I will come back to this topic after a payment has been made.
Sorry yes I used [swpm_registration_form]. Otherwise they would never be registered and then my story would have been different and easier to answer.
What role did you assign to each membership level created?
I did described the complete situation already: only the free membership level role is “subscriber”. The other memberships have the “customers”role.
It might be good to know that I am in a orientation period to find a good membership plugin with good service which I can stick with for my business.
Hi,
I only use this shortcode [swpm_login_form] (like I mentioned in my question). I use it on the “register” page .
So:
1.visitors click on the “buy now” button for example with membership ID 5.
2.Now they are paid customers and should get the rol “customers”.
3.They get an email
4.They register
5.They can’t see the paid content only the free membership content and they have the role “subscribers” instead of “customers”.Only our free members should get the role “subscribers”. So form [swpm_login_form] is probably only for free members while in the documentation this form is for all membership levels.
Thank you
