[Adi]

AH!!!! – Figured it out and now all loading fine. I cannot work in columns. 🙂
THANKS YOU SO MUCH for putting me on the correct track!

[Adi]

Hi – that worked! So I am definitely saving it wrong I think.
I import the csv into a spreadsheet in excel so that i can see the columns. Enter all my stuff and then re-save as a CSV.
That must be where I am getting wrong? Not too clued up on excel!

I am working on a Mac too – but not saving as a mac excel file – as a windows one. – Although I actually did try both.

Thanks so much for your time!
Adi

[Adi]

Hi – thanks so much for your response – yes I have read through that documentation about 17 times step by step and clearly I am missing something. I have downloaded the template and am using that – just keep getting that error about the user_name column not being there when it is clearly in front of me on the csv.

Any tips are much appreciated.

Many thanks,
Adi

[Adi]

Hi there – I’m having this exact issue – tried everything. Any advice please?

[Author]

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