Wrong login redirection

[Ibelina]

Hi,
1. Sometimes when a user logs in, the platform does not recognize them and kicks them out again. They log in correctly but when they come to viewing the content it’s as if they had not logged in.

2. When logged in how can I take the user to the main membership page? Instead, it remains on an intermediate screen with the account information.

Thanks for your help 🙂

[The Assurer]

1. Sometimes when a user logs in, the platform does not recognize them and kicks them out again. They log in correctly but when they come to viewing the content it’s as if they had not logged in.

Are you using any kind of page caching addon?

2. When logged in how can I take the user to the main membership page? Instead, it remains on an intermediate screen with the account information.

Please refer to this documentation:
https://simple-membership-plugin.com/simple-membership-documentation/#:~:text=Redirection%20for%20Your%20Members

[admin]

Hi,

Sharing the URL of the page that has explanation as to why caching can create this type of unexpected behavior:
https://simple-membership-plugin.com/understanding-the-impact-of-caching-on-membership-sites/

Also, you can have a conflict on the site (with another plugin) that can create the unexpected behavior. The following is a good test to do:
https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

You can enable the debug logging feature to check if the plugin is trying to do the redirection or not. It is useful to get clues as to what other things might be blocking the redirection:
https://simple-membership-plugin.com/enable-debug-logging/

[Ibelina]

Thank you, Yes I’m using WP Super cache but already set the options as in the Simple Membership documentation.

I checked the after login redirection and there was the problem I think. Let’s see if it works well now. 🙂

[Author]

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