- This topic has 1 reply, 2 voices, and was last updated 4 years, 8 months ago by
.
-
Posts
-
Hi,
I’m trying to log into the site and I am getting the WP User synchronisation issue.
Error! This site has the force WP user login feature enabled in the settings. We could not find a WP user record for the given username: WCOAEditor
This error is triggered when a member account doesn’t have a corresponding WP user account. So the plugin fails to log the user into the WP User system.
Contact the site admin and request them to check your username in the WP Users menu to see what happened with the WP user entry of your account.
The site admin can disable the Force WP User Synchronization feature in the settings to disable this feature and this error will go away.
You can use the back button of your browser to go back to the site.
I have tried all my accounts for access and it’s no longer working. I haven’t changed any plugins or updated the site. It was working fine yesterday and now today we’re getting an error message.
Please any thoughts
Hi,
Does the membership account also have a WP User account created?
Do you have a cache plugin installed in your site? Does your server run any cache system?
If the above does not apply to you, can you carry out the following troubleshooting steps.
Thank you.
- You must be logged in to reply to this topic.