What happens to Paid members accounts that have stopped payments?

[Fernando]

Hi,

I’m new to this plugin and forum and first of all I want to thank you for creating such a wonderful tool.

My first question is that if a Paid member cancels/suspends his subscription payments on Paypal, does his account in my site get cancelled too? Or does it just downgrade to the FREE status (which I have in my site and which I would like to happen)?

My second question would be that, if a Paid member cancels/suspends his subscription payments and then wants to reactivate/re-subscribe before the last cycle ends, which would be the new cycle starting date? For example, the user gets a Monthly subscription and pays on Jan 1, then suspends on Jan 3 and wants to reactivate on Jan 20. The new billing cycle would start on Feb 1 (keeping up with the last payment) or does it start on Jan 20?

Thanks in advance for your answers!

[mbrsolution]

Hi, the following link should help you with your questions.

https://simple-membership-plugin.com/what-happens-when-paypal-subscription-cancelled/

Let me know if you need more information or help.

Thank you

[Author]

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