Membership Plugin

WordPress Membership Plugin

Users are not getting email after completing payment of paypal

Simple Membership Plugin › Forums › Simple Membership Plugin › Users are not getting email after completing payment of paypal

Viewing 3 posts - 16 through 18 (of 18 total)
1 2
  • Author
    Posts
  • November 1, 2015 at 1:26 am #3732
    admin
    Keymaster

    First, if your debug log is enabled but empty after a transaction then you have an issue on this server.

    The debug log empty basically means that the plugin is not even receiving IPN message from PayPal. Without the payment notification from PayPal, this plugin can’t do the post purchase steps.

    So you need to fix that in your server (whatever is causing the PayPal IPN to be blocked on this site).

    There is nothing we can do in our plugin if the actual issue that is blocking the IPN message is resolved.

    November 25, 2015 at 4:56 pm #4214
    jkson123
    Participant

    If I delete the plugin and reinstall will it delete all the settings?

    November 26, 2015 at 12:13 am #4225
    mbrsolution
    Moderator

    @jkson123 you can delete the plugin and reinstall a fresh copy without loosing your settings.

  • Author
    Posts
Viewing 3 posts - 16 through 18 (of 18 total)
1 2
  • You must be logged in to reply to this topic.