Tagged: Submit Button
Ever since I installed it and created custom fields users are unable to update their profiles. I have disabled all my plugins and changed my theme to Twenty Seventeen and still had the problem. Any ideas or point me in a direction for help is appreciated!
Thanks for getting back to me!
Simple Membership Addon to Dynamically Build Registration and Edit Profile Forms.
Version 4.6.9 | By wp.insider | Visit plugin site
This is becoming quite painful for the members (and me), if needed I can set up a temporary account with admin privileges.
Hi, your version is up to date. Please fill out a premium addon support ticket.
I don’t want to mark this one “Resolved” yet, I have filled out multiple “premium addon support tickets and not had any responses. Hopefully I will get a response this time, if so we can close this issue.
Sure no problem.
I figured out the problem. We have had SWPM for quite a while before I got the Form Builder and Directory Listing. We wanted to gather all the information we were gathering manually electronically in our website. The form I built had mandatory fields in it so if an existing member (lots of them) didn’t fill out all the mandatory fields then nothing happened. The first mandatory custom field is a Radio option so the form didn’t even jump to that field and highlight it (as it will for text fields. We want the existing members to update all their information on the website (too many to manually do). From my perspective the best solution would be to have an error message tell the user that all the mandatory (*) fields have to be completed.
BUT, a user can’t change their password if all the required fields aren’t filled in and the plugin doesn’t tell them there was a problem so they just wait and wait for an email to be sent to them with the link to change the password. Solutions?
Hi, just wanted to know if your issue is resolved?
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