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[Support request] Unable to create a new user

Simple Membership Plugin › Forums › Simple Membership Plugin › Unable to create a new user

  • This topic has 3 replies, 2 voices, and was last updated 1 year, 11 months ago by mbrsolution.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • October 26, 2023 at 12:35 pm #27331
    kamos33
    Participant

    Hi! I try several times to manually add a new user and I keep getting a message that the password is incorrect, even though I chose a long password with all the required characters, it won’t let me save the new user.

    Thank you for your support what can be done. And is it not possible to add a user in the normal WordPress user list. And from there manage it?

    I have screenshots to send you.

    Thank you !!

    October 27, 2023 at 1:00 am #27333
    mbrsolution
    Moderator

    Hi, make sure you follow the instructions below.

    https://simple-membership-plugin.com/manually-adding-members-site/

    If the above information does not help you in any way, please carry out the following troubleshooting steps.

    https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

    Let me know how you go.

    Kind regards.

    October 29, 2023 at 2:37 pm #27339
    kamos33
    Participant

    Thanks for the comment!

    Is it necessary to upload users through the plugin, is it not possible to receive the data directly through the WordPress users, and within the user who already exists in WordPress, set a membership level for him?
    Many plugins work this way, they take the data directly from there and everything is fine with the WordPress user

    Thank you for your support

    October 29, 2023 at 10:22 pm #27341
    mbrsolution
    Moderator

    Is it necessary to upload users through the plugin, is it not possible to receive the data directly through the WordPress users, and within the user who already exists in WordPress, set a membership level for him?

    You can import WP Users into the plugin following the instructions below.

    https://simple-membership-plugin.com/import-existing-wordpress-users-simple-membership-plugin/

    Does this help you in any way?

    Kind regards.

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