System was not able to complete the payment. Invalid payment amount received

[LittleBigCJ]

Users and myself of my website are getting this error –

“System was not able to complete the payment. Invalid payment amount received. Expected 1.00, got 0.00.”

I’m using Stripe payments and this occurs with and without coupons. No membership profile creates but I receive the correct payment into my Stripe account. I’ve had this working until recently.

Any idea? Cheers

[LittleBigCJ]

Error log from Stripe plugin:

[06/10/2023 02:31:29 PM] – handle_create_pi() – Product ID: 2665, Captcha Type: recaptcha, Txn Counter: 0, IP: ***********
[06/10/2023 02:31:29 PM] – Page load signature check done!
[06/10/2023 02:31:29 PM] – Request usage count is valid for this IP addresss. IP: *******, Request Count: 1
[06/10/2023 02:31:29 PM] – Additional captcha response check done.
[06/10/2023 02:31:29 PM] – WARNING: Stripe PHP library conflict! Another Stripe PHP SDK library is being used. Please disable plugin or theme that provides it as it can cause issues during payment process.
Library path: /home/***/****/wp-content/plugins/wpforms-lite/vendor/stripe/stripe-php/lib/Stripe.php
[06/10/2023 02:31:31 PM] – handle_confirm_pi() – Product ID: 2665, Captcha Type: recaptcha, Txn Counter: 0, IP: *********
[06/10/2023 02:31:31 PM] – Page load signature check done!
[06/10/2023 02:31:31 PM] – Request usage count is valid for this IP addresss. IP: *****, Request Count: 2
[06/10/2023 02:31:31 PM] – Additional captcha response check done.
[06/10/2023 02:31:34 PM] – Payment processing started.
[06/10/2023 02:31:34 PM] – Got product ID: 2665
[06/10/2023 02:31:34 PM] – Firing asp_ng_process_ipn_product_item_override filter.
[06/10/2023 02:31:34 PM] – Firing asp_ng_process_ipn_payment_data_item_override filter.
[06/10/2023 02:31:35 PM] – The transaction ID of this notification is:
[06/10/2023 02:31:35 PM] – FAILURE: Invalid payment amount received. Expected 20.00, got 0.00.
[06/10/2023 02:31:35 PM] – Redirecting to results page “https://******.com/thank-you/”

[06/10/2023 04:39:36 PM] – handle_create_pi() – Product ID: 2665, Captcha Type: recaptcha, Txn Counter: 0, IP: 172.224.227.65
[06/10/2023 04:39:36 PM] – Page load signature check done!
[06/10/2023 04:39:36 PM] – Request usage count is valid for this IP addresss. IP: *******, Request Count: 1
[06/10/2023 04:39:36 PM] – Additional captcha response check done.
[06/10/2023 04:39:38 PM] – handle_confirm_pi() – Product ID: 2665, Captcha Type: recaptcha, Txn Counter: 0, IP: ********
[06/10/2023 04:39:38 PM] – Page load signature check done!
[06/10/2023 04:39:38 PM] – Request usage count is valid for this IP addresss. IP: *******, Request Count: 2
[06/10/2023 04:39:38 PM] – Additional captcha response check done.
[06/10/2023 04:39:43 PM] – Payment processing started.
[06/10/2023 04:39:43 PM] – Got product ID: 2665
[06/10/2023 04:39:43 PM] – Firing asp_ng_process_ipn_product_item_override filter.
[06/10/2023 04:39:43 PM] – Firing asp_ng_process_ipn_payment_data_item_override filter.
[06/10/2023 04:39:44 PM] – The transaction ID of this notification is:
[06/10/2023 04:39:44 PM] – Coupon code provided: 19221f
[06/10/2023 04:39:44 PM] – Coupon is valid for the product.
[06/10/2023 04:39:44 PM] – FAILURE: Invalid payment amount received. Expected 1.00, got 0.00.
[06/10/2023 04:39:44 PM] – Redirecting to results page “https://*******/thank-you/”

[The Assurer]

[06/10/2023 02:31:29 PM] – WARNING: Stripe PHP library conflict! Another Stripe PHP SDK library is being used. Please disable plugin or theme that provides it as it can cause issues during payment process.
Library path: /home/***/****/wp-content/plugins/wpforms-lite/vendor/stripe/stripe-php/lib/Stripe.php

Try deactivating your wpforms-lite addon.

Additionally, please perform this checklist.
https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

[LittleBigCJ]

Hello,

Thanks for your reply, I have renamed the Stripe.php file in the a-forms plugin and now payments work successfully. I have informed the developer of the conflict.

[Author]

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