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WordPress Membership Plugin
Simple Membership Plugin › Forums › Simple Membership Plugin › Subscription Cancelation
Tagged: cancellation
Hello,
I am wondering if there is a way for members to cancel their subscription before their renewal dates. Is there a button within the plugin to do so? or do they have to contact an admin? We are using Stripe
Thank you
Hi, you need to cancel the PayPal subscription from the PayPal account (that is separate). The member or you (the merchant) can cancel the subscription at any time.
You might also like to read the following documentation.
https://simple-membership-plugin.com/what-happens-when-paypal-subscription-cancelled/
Let me know if you need more information or help.
Kind regards