Membership Plugin

WordPress Membership Plugin

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[Resolved] simple membership not working

Simple Membership Plugin › Forums › Simple Membership Plugin › simple membership not working

  • This topic has 11 replies, 2 voices, and was last updated 5 years, 10 months ago by mbrsolution.
Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • November 3, 2020 at 3:49 pm #21441
    alec
    Participant

    Fell straight out of the hurdles, kind of…

    I installer simple membership on my websites staging site and it worked fine.

    But I have not installed it on the main site and it isn’t protecting any pages? The option appears at the bottom of every page and post but just doest seen to do anything when I access the page in a different browser.

    Any thoughts on why this could be?

    Thank,s

    Alec

    November 5, 2020 at 12:37 am #21447
    mbrsolution
    Moderator

    Hi,

    But I have not installed it on the main site and it isn’t protecting any pages?

    Is the plugin installed and activated on the main site?

    Thank you

    November 5, 2020 at 10:56 am #21449
    alec
    Participant

    Just double-checked, yes its installed and activated on the main site.
    “WP membership” is now in the side menu and the “Simple WP Membership Protection” panel is at the bottom of all the pages.

    Alec

    November 5, 2020 at 9:44 pm #21451
    mbrsolution
    Moderator

    Hi, is your site a single installation or a network installation?

    Thank you

    November 6, 2020 at 10:46 am #21455
    alec
    Participant

    It’s a single site installation.

    Just created a new protected page and the login join message has appeared, but it is still not hiding any of the content. The url of the page I am testing this on is https://loupemag.com/subscription-content-test/.

    Thanks for all the help so far.

    Alec

    November 7, 2020 at 7:43 am #21465
    mbrsolution
    Moderator

    Hi, please check the following documentation.

    https://simple-membership-plugin.com/apply-content-protection/

    Let me know if the above helps you.

    Thank you

    November 9, 2020 at 12:35 pm #21484
    alec
    Participant

    Check through the document and think the site is already set up in that way

    November 9, 2020 at 11:38 pm #21490
    mbrsolution
    Moderator

    Hi, can you verify your site is set up as described in the documentation I shared above.

    Thank you

    November 10, 2020 at 9:32 am #21494
    alec
    Participant

    I have only one level membership level but yes it is set up like that.

    November 11, 2020 at 12:08 am #21499
    mbrsolution
    Moderator

    Hi, I carried out a test in my dev site and it is working for me. I cannot reproduce this issue in my end. However, you might like to try the following option.
    https://simple-membership-plugin.com/full-page-protection-addon-simple-membership/

    Let me know if the above helps.

    Thank you

    November 12, 2020 at 9:40 am #21523
    alec
    Participant

    Thanks for all the help.
    It seems the problem was with some caching settings in another wp plugin.

    Alec

    November 12, 2020 at 12:29 pm #21524
    mbrsolution
    Moderator

    That is good to know. I am happy you found the problem.

    Kind regards

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