Simple Membership Plugin › Forums › Simple Membership Plugin › simple membership not working
- This topic has 11 replies, 2 voices, and was last updated 5 years, 10 months ago by
mbrsolution.
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AuthorPosts
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November 3, 2020 at 3:49 pm #21441
alec
ParticipantFell straight out of the hurdles, kind of…
I installer simple membership on my websites staging site and it worked fine.
But I have not installed it on the main site and it isn’t protecting any pages? The option appears at the bottom of every page and post but just doest seen to do anything when I access the page in a different browser.
Any thoughts on why this could be?
Thank,s
Alec
November 5, 2020 at 12:37 am #21447mbrsolution
ModeratorHi,
But I have not installed it on the main site and it isn’t protecting any pages?
Is the plugin installed and activated on the main site?
Thank you
November 5, 2020 at 10:56 am #21449alec
ParticipantJust double-checked, yes its installed and activated on the main site.
“WP membership” is now in the side menu and the “Simple WP Membership Protection” panel is at the bottom of all the pages.Alec
November 5, 2020 at 9:44 pm #21451mbrsolution
ModeratorHi, is your site a single installation or a network installation?
Thank you
November 6, 2020 at 10:46 am #21455alec
ParticipantIt’s a single site installation.
Just created a new protected page and the login join message has appeared, but it is still not hiding any of the content. The url of the page I am testing this on is https://loupemag.com/subscription-content-test/.
Thanks for all the help so far.
Alec
November 7, 2020 at 7:43 am #21465mbrsolution
ModeratorHi, please check the following documentation.
https://simple-membership-plugin.com/apply-content-protection/
Let me know if the above helps you.
Thank you
November 9, 2020 at 12:35 pm #21484alec
ParticipantCheck through the document and think the site is already set up in that way
November 9, 2020 at 11:38 pm #21490mbrsolution
ModeratorHi, can you verify your site is set up as described in the documentation I shared above.
Thank you
November 10, 2020 at 9:32 am #21494alec
ParticipantI have only one level membership level but yes it is set up like that.
November 11, 2020 at 12:08 am #21499mbrsolution
ModeratorHi, I carried out a test in my dev site and it is working for me. I cannot reproduce this issue in my end. However, you might like to try the following option.
https://simple-membership-plugin.com/full-page-protection-addon-simple-membership/Let me know if the above helps.
Thank you
November 12, 2020 at 9:40 am #21523alec
ParticipantThanks for all the help.
It seems the problem was with some caching settings in another wp plugin.Alec
November 12, 2020 at 12:29 pm #21524mbrsolution
ModeratorThat is good to know. I am happy you found the problem.
Kind regards
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