Searching for a common name

[fletj]

Hi there,

WordPress 4.7 running Twenty-Twelve theme.
Simple Membership Version 3.3.9

I may have mentioned this before. I have nearly 14,000 members registered. When I search for a common name term (e.g. hotmail.com – a silly example, I know) I get over 1,000 resulting items stretching over 24 pages. When I choose to show the next page of results, rather than showing page 2 of 24, it shows page 2 of 277 items, i.e. all of them, rather than page 2 of 1,000 items.

I wondered if it were a WordPress bug, but this doesn’t happen when searching for All Pages (I have 195 pages of them.)

This is becoming more of a problem for me as my membership continues to increase.

Is there anything you can do about this?

Thanks for listening,
JohnF

[mbrsolution]

Hi, can you carry out the following troubleshooting tips. This will help me further understand your issue.

Thank you

[fletj]

Hi,

I had carried out those steps before, but I did it again and I still get the same results with just Twenty-Twelve Theme and just the Simple Membership activated.

I’ll explain a different way:
Choose: WP Membership>Members
Result: 1 of 278 pages

Click on Next Page arrow
Result: 2 of 278 pages
So all good at this point

Start again:
Choose: WP Membership>Members
Result: 1 of 278 pages

Search on common name “Smith”
Result: 1 of 3 pages

Click on Next Page arrow
Result: 2 of 278 pages
This is wrong: it should be 2 of 3 pages

The same thing occurs when choosing WP Membership>Payments. So wherever there is a long list of items within Simple Membership, after making a subsearch which covers more than one page, clicking on the next page arrow forgets the subsearch results and, instead, shows you page 2 of the whole list.

This doesn’t happen outside of Simple Membership.

Thanks for your continued interest,
JohnF

[mbrsolution]

Hi, thank you for providing more information. The plugin developers will investigate further your request.

Regards

[admin]

I will need to take a look inside your site to see what is going on. Please use the following form to get in touch (mention this forum post when you fill in that contact form):
https://simple-membership-plugin.com/contact/

[fletj]

Details sent. Thanks. J

[fletj]

Thanks for sorting this out.

However, there is another oddity connected with this: in the Members listing, I select a grouping other than “All”, say “Active”, and there are 13,283 items, 1 of 266.

I then decide I want to look about halfway through, and rather than clicking the “Next Page” icon many times, I type “133” into the current page box.

Firstly I get the disconcerting message “Are you sure you want to perform this bulk operation on the selected entries?”. I backed out a few times, but decided to take the plunge and pressed “OK”.

This throws me out of the “Active” subset which I had selected, and puts me back into “All”. Admittedly it is on page 133, so that’s something.

These are minor niggles, but I still thought you’d like to know.

Cheers,
JohnF

[fletj]

I also meant to add, that if I had chosen a different sort, e.g. Membership Level, it also throws me out of that and puts things back int ID order.

I’m hoping all these little bits of information are helpful.

J

[Author]

Posts