Registration Page Not Showing Up After Payment Made

[Anonymous]

I’m having problems with the forwarding URL to registration page after payment is made. I have tried it using PayPal buttons and using SM buttons. I have input the forwarding url as /register/ (BuddyPress) in both SM and PP buttons, but nothing happens. I just get a blank page.

I read that the registration page doesn’t show up if I’m logged in as Admin, but in this case I think that the forwarding URL is just not working.

What am I missing please?

Thank you.

[mbrsolution]

Hi, please read the following troubleshooting instructions. Let me know if they help you.

Thank you

[Anonymous]

Thank you for your response. I have read all the documentation over and over again, however none of it addresses my issue. Perhaps I shouldn’t have gotten ahead of myself re the registration page.

What I need to know is how do I get the PayPal page to redirect to ANY page after payment is made?

I have entered the page I’d like to go to in both the PayPal button option, and also in the SM “Return URL” but it doesn’t work. I just get a blank page.

[mbrsolution]

Can you enable Debug Mode and carry out another test. Then check the log file. Report back and past the results here but don’t share any private and confidential information.

Thank you

[Anonymous]

Everything gets processed as it should. Then I get a PayPal page that says it is returning me to MAP Enterprises (my business) but it just doesn’t go anywhere.

This is from debug logs. I’ve replaced sensitive info in [ ]

[03/06/2016 11:38 PM] – SUCCESS :Paypal Class Initiated by 173.0.81.1
[03/06/2016 11:38 PM] – SUCCESS :Paypal Class Initiated by 173.0.81.1
[03/06/2016 11:38 PM] – SUCCESS :Post string : txn_type=subscr_signup&subscr_id=S-96Y31966N6874734Y&last_name=[last name]&residence_country=CA&mc_currency=USD&item_name=%242%2Fmo+Membership&business=[my email]&amount3=2.00&recurring=1&verify_sign=ATirKvLo-7ccihKoP4Vr2jQ5Y1s.ARKikDDCrosiChfDHxqAZfAbWBH8&payer_status=verified&payer_email=[purchasers email]&first_name=[first name]&receiver_email=[my email]&payer_id=MX82VJFKYSVPA&reattempt=1&item_number=12&subscr_date=15%3A38%3A32+Mar+06%2C+2016+PST&custom=subsc_ref%3D2%26user_ip%3D[ip address]&charset=windows-1252&notify_version=3.8&period3=1+M&mc_amount3=2.00&ipn_track_id=e6192e6f1575f&
[03/06/2016 11:38 PM] – SUCCESS :Post string : transaction_subject=subsc_ref%3D2%26user_ip%3D[ip address]&payment_date=15%3A38%3A33+Mar+06%2C+2016+PST&txn_type=subscr_payment&subscr_id=S-96Y31966N6874734Y&last_name=[last name]&residence_country=CA&item_name=%242%2Fmo+Membership&payment_gross=2.00&mc_currency=USD&business=[my email]&payment_type=instant&protection_eligibility=Ineligible&verify_sign=AnJ2HUJsm40z244.ABNEwFR12hcFASChmz0rUskN3PX9JVRrlPEgbdKL&payer_status=verified&payer_email=[purchasers email]&txn_id=90746475RU531761Y&receiver_email=[my email]&first_name=[first name]&payer_id=MX82VJFKYSVPA&receiver_id=Q8T5KP2D4GYJW&item_number=12&payment_status=Completed&payment_fee=0.36&mc_fee=0.36&mc_gross=2.00&custom=subsc_ref%3D2%26user_ip%3D[ip address]&charset=windows-1252&notify_version=3.8&ipn_track_id=e6192e6f1575f&
[03/06/2016 11:38 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.
[03/06/2016 11:38 PM] – SUCCESS :IPN successfully verified.
[03/06/2016 11:38 PM] – SUCCESS :Creating product Information to send.
[03/06/2016 11:38 PM] – SUCCESS :Transaction Type: Buy Now/Subscribe
[03/06/2016 11:38 PM] – SUCCESS :Item Number: 12
[03/06/2016 11:38 PM] – SUCCESS :Item Name: $2/mo Membership
[03/06/2016 11:38 PM] – SUCCESS :Item Quantity: 1
[03/06/2016 11:38 PM] – SUCCESS :Item Total: 2.00
[03/06/2016 11:38 PM] – SUCCESS :Item Currency: USD
[03/06/2016 11:38 PM] – SUCCESS :Membership payment paid for membership level ID: 2
[03/06/2016 11:38 PM] – SUCCESS :Saving transaction data to the database table.
[03/06/2016 11:38 PM] – SUCCESS :Transaction data saved.
[03/06/2016 11:38 PM] – SUCCESS :Paypal class finished.

——————————————————————

[03/06/2016 11:38 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.
[03/06/2016 11:38 PM] – SUCCESS :IPN successfully verified.
[03/06/2016 11:38 PM] – SUCCESS :Creating product Information to send.
[03/06/2016 11:38 PM] – SUCCESS :Subscription signup IPN received… nothing to do here(handled by the subscription IPN handler)
[03/06/2016 11:38 PM] – SUCCESS :swpm integration is being used… creating member account…
[03/06/2016 11:38 PM] – SUCCESS :swpm_handle_subsc_signup_stand_alone(). Custom value: subsc_ref=2&user_ip=[ip address], Unique reference: S-96Y31966N6874734Y
[03/06/2016 11:38 PM] – SUCCESS :Could not find any record using the given email address ([purchasers email]). Attempting to query database using the unique reference: S-96Y31966N6874734Y
[03/06/2016 11:38 PM] – SUCCESS :Creating new member account. Membership level ID: 2
[03/06/2016 11:38 PM] – SUCCESS :Member signup URL: https://christiangaysconnections.com/register/?member_id=2&code=da4472bc155addb672550ee3df7504c9
[03/06/2016 11:38 PM] – SUCCESS :Member signup/upgrade completion email successfully sent to: [purchasers email]
[03/06/2016 11:38 PM] – SUCCESS :Paypal class finished.

——————————————————————

[Anonymous]

More information. I’ve changed the link to go to a thank you page instead of registration page.

I have a screenshot of what happens after payment is made but I don’t see a way to attach it. It says:

“You Made A Payment”

“Your payment for $2.00 USD has been completed. You are now being redirected to MAP Enterprises. If you are not redirected within 5 seconds click here.”

but the page goes blank before I can click it.

The link it goes to is
https://christiangaysconnections.com/thank-you/?tx=66T84521UE813315M&st=Completed&amt=2%2e00&cc=USD&cm=subsc%5fref%3d2%26user%5fip%3d190%2e167%2e230%2e74&item_number=12&sig=sqhmheciZORFQ8%2bM7lwW%2b7YE1WGQsVHx38T1bHTbqn03WfDtOOeOjb7TcaH2%2bKP7Mnd0EUhJPTWfc1gJIu5qI5buG4C6i1oGWzQJoFrc1c%2bMbM5iSwNStQRZeC4KH%2bkro6AnRQX%2ffD3v4nvTZ5Jyv2jqfqP%2fve%2bJF1%2bogDm2D54%3d

Hope this helps. Thanks again!

[mbrsolution]

Can you check to make sure you have not added a return URL in your PayPal account. Can you also make sure that both the return URL added in the PayPal button as well as the plugin is the same?

[Anonymous]

Link in email takes member to home page, not registration page.

Dear [name]

Thank you for joining us!

Please complete your registration by visiting the following link:

https://christiangaysconnections.com/register/?member_id=4&code=4d157ecf037fca7f980fcad18396e6af

Thank You

[Anonymous]

More info. I think I’m onto something. I had changed the register page to BuddyPress so I could have the extra profile fields. I’ve put it back to the page that came with the app. I suspect this may fix the problem. Will give it another try and let you know.

If I do have to go with your registration page, how should I deal with needing the extra profile fields?

Thank you.

[Anonymous]

<<Can you check to make sure you have not added a return URL in your PayPal account.
Can you also make sure that both the return URL added in the PayPal button as well as the plugin is the same?>>

Yes, I added a return URL for all buttons in PayPal and in the plugin. Is there somewhere I should remove it?
It is the same for all buttons (PayPal and plugin) /thank-you/ however I don’t believe I’m using the PayPal buttons. I think I’m using the plugin buttons.

On a good note, the link in the email is working now that I’ve changed it back to the plugin registration page.

Making progress. 😉

I really appreciate your help. Thank you so much!

[Author]

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