Registration bug after payment paypal

[djgregb]

When users sign up, sometimes the plugin bug and do not create an account on wordpress. They do not receive any mail. And on wordpress they do not appear.
On paypal there is their payment.

[04/01/2017 10:01 AM] – SUCCESS: Paypal Class Initiated by 173.0.81.1
[04/01/2017 10:01 AM] – SUCCESS: Post string : transaction_subject=Abonnement+Mensuel&payment_date=01%3A01%3A16+Apr+01%2C+2017+PDT&txn_type=subscr_payment&subscr_id=I-L767A5RM8SN6&last_name=Rascle&residence_country=FR&item_name=Abonnement+Mensuel&payment_gross=&mc_currency=EUR&business=houzethierry%40dledmv.com&payment_type=instant&protection_eligibility=Eligible&verify_sign=ArdS01VF8SWCt6cYrDn0Ehc4xRmkA.9CSqvcwJU9GeRVtYUshRqCxBQc&payer_status=verified&payer_email=nikitamcqueen%40hotmail.com&txn_id=6AF13290GU2090448&receiver_email=houzethierry%40dledmv.com&first_name=K%E9vin&payer_id=HBBRMRNNDT3J2&receiver_id=YMXC7V4YRZPW8&item_number=40942&payment_status=Completed&payment_fee=&mc_fee=0.33&mc_gross=2.45&custom=subsc_ref%253D2%2526user_ip%253D77.84.95.124&charset=windows-1252&notify_version=3.8&ipn_track_id=5eb96f46e3fa6&
[04/01/2017 10:01 AM] – SUCCESS: Checking if PayPal IPN response is valid
[04/01/2017 10:01 AM] – SUCCESS: Connecting to: https://www.paypal.com/cgi-bin/webscr
[04/01/2017 10:01 AM] – SUCCESS: Paypal Class Initiated by 173.0.81.1
[04/01/2017 10:01 AM] – SUCCESS: Post string : txn_type=subscr_signup&subscr_id=I-L767A5RM8SN6&last_name=Rascle&residence_country=FR&mc_currency=EUR&item_name=Abonnement+Mensuel&business=houzethierry%40dledmv.com&recurring=1&verify_sign=Ama2VkZWHBN5P8JFn7fza.xkTMiVAqUDJDwP3-8tYdoK.S.22F71RE4z&payer_status=verified&payer_email=nikitamcqueen%40hotmail.com&first_name=K%E9vin&receiver_email=houzethierry%40dledmv.com&payer_id=HBBRMRNNDT3J2&reattempt=1&item_number=40942&subscr_date=01%3A01%3A13+Apr+01%2C+2017+PDT&custom=subsc_ref%253D2%2526user_ip%253D77.84.95.124&charset=windows-1252&notify_version=3.8&period3=1+M&mc_amount3=2.45&ipn_track_id=5eb96f46e3fa6&
[04/01/2017 10:01 AM] – SUCCESS: Checking if PayPal IPN response is valid
[04/01/2017 10:01 AM] – SUCCESS: Connecting to: https://www.paypal.com/cgi-bin/webscr
[04/01/2017 10:01 AM] – SUCCESS: IPN successfully verified.
[04/01/2017 10:01 AM] – SUCCESS: Creating product Information to send.
[04/01/2017 10:01 AM] – SUCCESS: Transaction Type: Buy Now/Subscribe
[04/01/2017 10:01 AM] – SUCCESS: Item Number: 40942
[04/01/2017 10:01 AM] – SUCCESS: Item Name: Abonnement Mensuel
[04/01/2017 10:01 AM] – SUCCESS: Item Quantity: 1
[04/01/2017 10:01 AM] – SUCCESS: Item Total: 2.45
[04/01/2017 10:01 AM] – SUCCESS: Item Currency: EUR
[04/01/2017 10:01 AM] – SUCCESS: Membership payment paid for membership level ID: 2
[04/01/2017 10:01 AM] – SUCCESS: Transaction type: subscr_payment. Checking if the member profile needed to be updated
[04/01/2017 10:01 AM] – SUCCESS: Updating subscription start date if applicable for this subscription payment. Subscriber ID: I-L767A5RM8SN6 Email: nikitamcqueen@hotmail.com
[04/01/2017 10:01 AM] – SUCCESS: Did not find an existing record in the members table for subscriber ID: I-L767A5RM8SN6
[04/01/2017 10:01 AM] – SUCCESS: This is a new subscription payment for a new subscription agreement.
[04/01/2017 10:01 AM] – SUCCESS: Saving transaction data to the database table.
[04/01/2017 10:01 AM] – SUCCESS: Transaction data saved.
[04/01/2017 10:01 AM] – SUCCESS: Paypal class finished.

——————————————————————

[04/01/2017 10:01 AM] – SUCCESS: IPN successfully verified.
[04/01/2017 10:01 AM] – SUCCESS: Creating product Information to send.
[04/01/2017 10:01 AM] – SUCCESS: Subscription signup IPN received… (handled by the subscription IPN handler)
[04/01/2017 10:01 AM] – SUCCESS: Found a membership level ID. Creating member account…
[04/01/2017 10:01 AM] – SUCCESS: swpm_handle_subsc_signup_stand_alone(). Custom value: subsc_ref=2&user_ip=77.84.95.124, Unique reference: I-L767A5RM8SN6
[04/01/2017 10:01 AM] – SUCCESS: Could not find any record using the given email address (nikitamcqueen@hotmail.com). Attempting to query database using the unique reference: I-L767A5RM8SN6
[04/01/2017 10:01 AM] – SUCCESS: Did not find a match for an existing member profile for the given reference. This must me a new payment from a new member.
[04/01/2017 10:01 AM] – SUCCESS: Creating new member account. Membership level ID: 2
[04/01/2017 10:01 AM] – FAILURE: Error! Failed to insert a new member record. This request will fail.
[04/01/2017 10:01 AM] – SUCCESS: Paypal class finished.

[mbrsolution]

Hi, please follow these troubleshooting instructions. Let me know how you go.

Thank you

[Author]

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