Recurring subscriptions blocked after deleting recurring payment in paypal syste

[mammacori]

Hello as subject we are implementign a paid membership service using paypal gateway
we noticed and read in the documentation that if i stop the recurring payment in the paypal account tha acocunt on the wordpress site has been blocked as well.
We beleieve that this is not corrcet because if i decide to stop the recurring payment i should use the service for the remian time i’ve paid the subscription.
I mean that if i buy one year subscription and after three months i decide to not renew the subscription and delete the recurring payment in paypal i should still have tha account up and running till the end of the subscription period.
This seems to not happen 🙁
I think is a misconfiguration of the system; can someone help me finding the worng parameter i set ?
i follow line by line the available documentation of this site related to recurring plan.

i really appreciate all the support you can provide me
Sincerely
Alessandro

[mbrsolution]

Hi, what do you mean by.

can someone help me finding the worng parameter i set ?

Did you do any coding yourself?

I also believe this question has been asked before in the forum by other users.

[mammacori]

dear mbrsolution,
thanks for your reply.
i tried to search in the forum but i did not find any hit to my search 🙁
do you maybe remember the subject ont the previous requests ?

No i did not code anything; when i wrote about parameter i meant the
configuration in dashboard. i follow line by line the documentation.
please if you have time to dedicate to me what info have i to send you to
dig or analyze the problem ?

thnaks very much for the support
a.

[mbrsolution]

Hi, I have submitted a message to the plugin developers to investigate further your issue/request.

Thank you

[admin]

I will be adding a new option to handle this in the next release of the plugin.

[admin]

Please fully read the following documentation which will have answers for you:
https://simple-membership-plugin.com/what-happens-when-paypal-subscription-cancelled/

[Author]

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